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- Tasks: Deliver top-notch customer service in a bustling airport restaurant environment.
- Company: Join GCG, a leading provider of specialised solutions in the Caribbean and Latin America.
- Benefits: Enjoy competitive pay, a dynamic work environment, and opportunities for growth.
- Why this job: Make a real difference by enhancing customer experiences in a fast-paced setting.
- Qualifications: Friendly attitude, strong communication skills, and a passion for customer service.
- Other info: Be part of a diverse team dedicated to excellence and innovation.
The predicted salary is between 20000 - 30000 £ per year.
Su privacidad es importante para nosotros. La política de Goddard Catering Group Inc. ("GCG Group") es respetar su privacidad sobre cualquier información que podamos recopilar mientras operamos nuestro sitio web. Por eso hemos desarrollado esta Política de privacidad para que entienda cómo recopilamos, usamos, comunicamos, revelamos, protegemos o usamos de otro modo la información personal.
Recopilamos información personal y no personal. La información personal incluye su correo electrónico, nombre, compañía en la que trabaja, su CV y cualquier información personal que lo identifique. La información no personal incluye datos que recopilamos de una forma que, por sí sola, no permite que se asocie directamente con ninguna persona específica.
Podemos recopilar información como la ocupación, idioma, código postal, código de área, identificador único de dispositivo, URL del referente, lugar y zona horaria para entender mejor el comportamiento del cliente y mejorar nuestros productos, servicios y publicidad. Podemos recopilar y almacenar información sobre cómo usa nuestros servicios, incluyendo las consultas de búsqueda. Esta información puede usarse para mejorar la relevancia de los resultados que dan nuestros servicios.
Usamos esta información para entender y analizar tendencias, administrar el sitio, conocer el comportamiento de los usuarios en el sitio, mejorar nuestros productos y servicios y recopilar información demográfica sobre nuestra base de usuarios en general.
Protegeremos la información personal implementando medidas de seguridad diseñadas para proteger su información contra pérdidas o robos, y contra el acceso, revelación, copia, uso o modificación no autorizados. Aunque hemos implementado medidas de seguridad, no aseguramos que no se pueda acceder a su información, revelarla, alterarla o destruirla por un incumplimiento de las medidas de seguridad.
Tiene derecho en cualquier momento a evitar que nos comuniquemos con usted y a que eliminemos su información personal. Esta política de privacidad se aplica únicamente a la información que recopilamos en este sitio web. No se aplica cuando usa el sitio web de un tercero, aunque acceda a ese sitio web con un enlace que le hayamos dado.
GCG Group se reserva el derecho de cambiar cualquier término o términos de esta Política de privacidad y nuestros Términos de servicio en cualquier momento. Le avisaremos de los cambios importantes a nuestra Política de privacidad poniendo un aviso destacado en nuestro sitio web.
Estamos comprometidos a trabajar con pasión y con un enfoque al cliente únicos en cada aspecto de nuestro negocio, creando un ambiente donde tu contribución realmente importa. Con 70 años de experiencia, somos el principal socio estratégico, proporcionando soluciones especializadas para aerolíneas, aeropuertos y empresas en 21 países de todo El Caribe y América Latina.
**JOB PURPOSE** To provide exceptional customer service in a fast-paced airport restaurant by assisting guests with their food and beverage needs, ensuring satisfaction, overseeing transactions, and maintaining high standards of cleanliness and professionalism while complying with airport security and safety regulations.
- Guest Interaction & Service: Greet and engage customers in a friendly, professional, and approachable manner. Assist guests with menu selections and provide information on ingredients, allergens, and preparation methods. Ensure every customer receives timely and accurate service, whether dining in, taking out, or using grab-and-go options. Address customer concerns or complaints effectively and escalate unresolved issues to management as needed.
- Order & Transaction Management: Accurately take and enter customer orders using POS systems. Manage cash, credit, and mobile payments securely; provide correct change and receipts. Monitor order flow and coordinate with kitchen staff to ensure prompt preparation and delivery. Double-check orders for accuracy before handing them to guests.
Customer Service Representative in Tipton employer: GCG Group
Contact Detail:
GCG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Tipton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GCG Group. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common customer service scenarios and how you'd handle them. Think about how you can demonstrate your problem-solving skills and ability to stay calm under pressure. We want to see how you shine in those moments!
✨Tip Number 3
Dress to impress! Even if it's a casual environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Service Representative in Tipton
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your CV: Make sure to customise your CV for the Customer Service Representative position. Highlight relevant experience and skills that align with the job description, especially those related to customer interaction and service.
Craft a Catchy Cover Letter: Your cover letter is your chance to tell us why you’re the perfect match for our team. Keep it concise, engaging, and focused on how you can contribute to our mission of providing exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at GCG Group
✨Know the Company
Before your interview, take some time to research GCG Group. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Customer Scenarios
As a Customer Service Representative, you'll be dealing with various customer interactions. Prepare for the interview by practising responses to common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, and be ready to share these examples during your interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Since this role is in a fast-paced airport restaurant, aim for smart-casual attire that reflects the company's standards while still being comfortable.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training processes, or what success looks like in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
