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- Tasks: Manage mobile teams across the UK, ensuring safety and quality in service delivery.
- Company: GCC Facilities Management provides top-notch cleaning and maintenance services to diverse clients across the UK.
- Benefits: Enjoy a supportive workplace with opportunities for growth and development, plus a focus on inclusivity.
- Why this job: Join a women-led, LGBTQ+ friendly company that values diversity and offers impactful work experiences.
- Qualifications: Previous management experience preferred; must have a manual driving licence and be able to lift 22kg.
- Other info: DBS check required; we celebrate equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of role
To manage 8 mobile teams across the North of the UK (Scotland, Yorkshire, Northern Ireland) who carry out planned preventative maintenance (PPM) at client sites as part of a nationwide team. The role reports to the National Contract Manager.
Key Skills/Experience
We are seeking a highly motivated individual to join our team as a Field Service Manager. The ideal candidate will either have previous experience managing a field-based team or be looking to take the first significant step in their managing career.
Main Duties
- To take responsibility for all matters relating to Health and Safety across the team and to ensure that work orders are completed in a safe manner.
- To interview and appoint new technicians as the need arises
- To provide competent support to the technicians, to lead and train in accordance with GCC RAMS
- Carry out quality control audits and identify opportunities for continuous improvement
- To carry out personal development reviews with teams
- Maintain holiday and sickness records for your teams
- To step in and work alongside teams to meet deadlines and to support new teams in providing:
The Person
- Must be capable of lifting at least 22kg.
- A manual drivers license is essential
- Previous management of field based teams
- Ideally experience of industrial cleaning
- Excellent communicating both verbally and written.
- Full driving licence with maximum of 3 penalty points.
- Good geographical knowledge advantageous.
DBS check will be carried out as part of the successful candidate\’s pre-employment check.
GCC Direct provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Women-led organization
- Inclusive of minority and disadvantaged groups
- LGBTQ+ friendly workplace
- Age-inclusive
The Company
GCC Facilities Management plc (GCC) delivers contract cleaning, planned preventative maintenance, reactive cleaning and quoted additional works to a wide range of industries across the UK. Our client base ranges from SMEs to FTSE 100 Companies. We also provide a range of complementary services including washroom services, feminine hygiene, clinical waste removal, window cleaning (inside and out), rapid-dry carpet cleaning, one-off deep cleans and body-spill clean-ups.
Our 800 strong, nationwide cleaning team of direct employees and sub-contractors supported by Area Managers based within 12 discrete regions provides high-quality and reliable cleaning to over 1800 clients through the use of NHS cleaning protocols, irrespective of the premises.
This is additional supported by our UK wide 40 Specialist Mobile Teams delivering programmed and reactive Legionella Compliance, ATEX/High Level Cleaning, Floor Maintenance, Upholstery Cleaning & Biohazard Clean Up services
GCC was founded in 1975 in Sutton, Surrey to provide quality contract cleaning solutions to commercial office premises in and around the London area. Over the last 45 years the company has grown and evolved to occupy a strong position within the UK contract cleaning sector.
GCC prides itself on delivering quality and service far in excess of industry benchmarks and we are proud to deliver 99.6% fulfilment nationwide, month on month which is far above the industry average. GCC became the first UK company to pass a simultaneous audit of ISO9001, ISO14001 and ISO45001 during September 2019.
GCC supports The Children\’s Trust – The UK\’s leading charity for children with brain injury.
Contact:
GCC Facilities Management plc 0208 049 5488
Field Service Manager in Edinburgh employer: GCC Facilities Management Plc
Contact Detail:
GCC Facilities Management Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Edinburgh
✨Tip Number 1
Familiarise yourself with GCC Facilities Management's services and values. Understanding their commitment to quality and safety will help you align your responses during interviews, showcasing how your management style can contribute to their high standards.
✨Tip Number 2
Network with current or former employees of GCC. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your leadership skills, particularly in managing field-based teams. Highlighting your ability to handle challenges and improve team performance will make you stand out.
✨Tip Number 4
Research the geographical areas you will be managing, such as Scotland and Northern Ireland. Showing your knowledge of these regions can illustrate your readiness for the role and your commitment to understanding the needs of your team and clients.
We think you need these skills to ace Field Service Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing field-based teams. Include specific examples of how you've led teams, handled health and safety, and improved processes.
Craft a Strong Cover Letter: Write a cover letter that addresses the key skills and experiences mentioned in the job description. Emphasise your motivation for the role and how your background aligns with GCC's values and mission.
Highlight Relevant Skills: In your application, focus on skills such as communication, leadership, and problem-solving. Mention any experience with quality control audits or personal development reviews, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GCC Facilities Management Plc
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll be leading mobile teams. Be prepared to discuss your previous management experiences or how you plan to lead effectively. Highlight any relevant examples where you've successfully managed a team or project.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, make sure to demonstrate your understanding of relevant regulations and practices. Be ready to discuss how you would ensure compliance and promote a safe working environment for your teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to managing field teams, handling conflicts, or ensuring quality control, and prepare your responses to showcase your critical thinking.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be ready to illustrate how you communicate with your team, clients, and upper management. Share examples of how you've successfully conveyed important information or resolved misunderstandings in the past.
