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- Tasks: Lead a dynamic team in property management and enhance client relationships.
- Company: Reputable residential lettings business with a supportive culture.
- Benefits: Up to £32,000 salary, OTE of £35,000, hybrid work, and ongoing training.
- Why this job: Step up your career in a thriving environment with no weekends!
- Qualifications: 3+ years in property management and strong communication skills.
- Other info: Great opportunities for long-term career progression and team events.
The predicted salary is between 32000 - 35000 £ per year.
We’re working with a highly regarded residential lettings business offering a fantastic opportunity for an experienced and driven Property Manager to step into a Head of Property Management role within a thriving and supportive environment. You’ll be joining a well-established team of multiple Property Managers, supporting a hands-on Manager and Assistant Manager in the day-to-day running of the department. This is a brilliant step up for someone currently leading a small team or a seasoned Property Manager ready to take the next step in their career.
In a Head of Property Management role, you will be offered:
- Up to £32,000 basic
- Realistic OTE of up to £35,000
- End-of-year profit
- Ongoing training and professional development, including ARLA sponsorship
- Long-term career progression as the business continues to expand
- Hybrid working
- No weekends
In a Head of Property Management role, your duties will be:
- Acting as a point of escalation for more complex issues, providing support and guidance to team members.
- Monitoring team workload, stepping in where needed to ensure service levels are maintained.
- Managing a small personal portfolio, handling maintenance issues, liaising with tenants and landlords, arranging contractor visits, and processing invoices.
- Driving customer service excellence and strengthening client and tenant relationships.
- Supporting the Assistant Manager in developing relationships with approved contractors and sourcing new suppliers.
- Getting involved in team events and internal initiatives that foster a positive and collaborative culture.
To be considered for the role, you must have:
- A minimum of 3 years’ experience in property management, ideally with some exposure to team leadership.
- ARLA qualification preferred, but not essential (support can be provided).
- Must live a commutable distance from Chelmsford.
- A strong customer-first approach with excellent communication and organisational skills.
- A proactive problem-solver with the ability to work both independently and collaboratively.
- Comfortable using Microsoft Office and other standard property management systems.
Head of Property Management - Chelmsford employer: GCB
Contact Detail:
GCB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Management - Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who’s genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! Even if you’re not in a formal management role yet, highlight any experiences where you’ve led projects or supported your team. This will demonstrate your readiness for the Head of Property Management position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Property Management - Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your property management experience and any leadership roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Property Management role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Customer Service Skills: Since this role emphasises customer service excellence, make sure to include examples of how you've gone above and beyond for clients or tenants in your application. We love seeing a strong customer-first approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at GCB
✨Know Your Stuff
Make sure you brush up on your property management knowledge. Familiarise yourself with the latest trends in the industry, especially those relevant to residential lettings. Being able to discuss current market conditions or recent changes in legislation will show that you're not just experienced but also engaged and informed.
✨Showcase Your Leadership Skills
Since this role involves team leadership, be prepared to share examples of how you've successfully managed a team in the past. Think about specific challenges you've faced and how you resolved them. Highlighting your ability to support and guide others will demonstrate that you're ready for this step up.
✨Customer Service is Key
This position requires a strong customer-first approach, so come armed with examples of how you've gone above and beyond for clients or tenants. Discuss any strategies you've implemented to improve customer satisfaction and how you’ve built lasting relationships in your previous roles.
✨Be Ready to Problem-Solve
Prepare for situational questions that test your problem-solving skills. Think of scenarios where you've had to handle complex issues or conflicts, and explain your thought process and the outcomes. This will show that you can think on your feet and are capable of managing the demands of the role.
