At a Glance
- Tasks: Manage tenancy matters and provide exceptional service to Landlords and Tenants.
- Company: Rapidly growing independent Estate Agency in West Suffolk and North Essex.
- Benefits: Competitive salary, commission opportunities, free parking, and genuine career progression.
- Other info: Full training provided and time off in lieu for Saturday rota.
- Why this job: Join a supportive team and thrive in a fast-paced property industry environment.
- Qualifications: Strong administration and customer service skills, with a proactive attitude.
The predicted salary is between 25000 - 27000 £ per year.
Are you highly organised, customer-focused and looking to build a long-term career within the property industry? Our client, a successful and rapidly growing independent Estate Agency covering West Suffolk and North Essex, is looking to recruit a proactive and detail-oriented Tenancy Manager to join their expanding team based in Bury St Edmunds. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys problem-solving and thrives in a fast-paced environment.
As Tenancy Manager, you will be responsible for managing tenancy-related matters from start to finish, ensuring both Landlords and Tenants receive an exceptional level of service throughout the tenancy lifecycle.
As a Tenancy Manager, you will be offered:
- £25,000 - £27,000
- Additional commission opportunities
- Free parking
- Mileage paid
- Genuine career progression within a growing business
- Full training provided
- Friendly, supportive working environment
- Company events
- Time off in lieu for Saturday rota
Duties of a Tenancy Manager will include:
- Managing Landlord and Tenant queries
- Handling tenancy renewals and terminations
- Updating tenancy documentation and compliance records
- Managing maintenance issues and liaising with contractors
Tenancy Manager in Suffolk employer: GCB Recruitment
Join a thriving independent Estate Agency in Bury St Edmunds, where your organisational skills and customer focus will be valued in a supportive and friendly work environment. With genuine career progression opportunities, comprehensive training, and additional benefits like free parking and paid mileage, this role as a Tenancy Manager offers a rewarding path in the property industry for those eager to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your skills align with their needs, especially in customer service and problem-solving, which are key for a Tenancy Manager.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in managing tenancy-related matters and how you handle queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Tenancy Manager role!
We think you need these skills to ace Tenancy Manager in Suffolk
Some tips for your application 🫡
Show Your Organisational Skills:As a Tenancy Manager, being organised is key! Make sure your application highlights your ability to manage multiple tasks efficiently. Use examples from your past experiences to demonstrate how you keep everything in order.
Customer Focus is Crucial:We want to see that you’re all about the customer! In your application, share specific instances where you’ve gone above and beyond for clients. This will show us that you understand the importance of exceptional service in the property industry.
Be Detail-Oriented:Attention to detail is a must for this role. When writing your application, double-check for any typos or errors. Also, mention how you ensure accuracy in your work, especially when handling tenancy documentation and compliance records.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GCB Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Manager inside out. Familiarise yourself with tenancy laws, common landlord and tenant issues, and the specific services offered by the agency. This will show your potential employer that you're genuinely interested and knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional service, be ready to share examples of how you've successfully handled customer queries or resolved conflicts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Demonstrate Your Organisational Skills
As a Tenancy Manager, you'll need to juggle multiple tasks at once. Prepare to discuss how you prioritise your workload and manage your time effectively. You might even want to bring along a planner or digital tool you use to stay organised, as this can visually demonstrate your skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, and what a typical day looks like for a Tenancy Manager. This not only shows your interest but also helps you determine if the company is the right fit for you.
