| Holiday Property Manager | Holiday Lettings | Up to £32,000 | North Norfolk |
Passionate about delivering exceptional customer experiences? We're recruiting for a Holiday Property Manager to join a well-established, family-owned holiday lettings agency, managing a portfolio of over 300 high-quality holiday cottages across North Norfolk.
This is an exciting opportunity for an organised and customer-focused professional looking to join a growing business within the thriving holiday lettings industry, where no two days are the same.
The Role
As a Holiday Property Manager, you will:
- Manage a portfolio of over 300 holiday cottages across North Norfolk, maintaining exceptional service standards throughout the guest journey
- Take telephone bookings and advise guests on the most suitable holiday properties
- Support guests during their stay, resolving housekeeping and maintenance issues efficiently
- Liaise with the maintenance team and local contractors to coordinate repairs and property works
- Handle customer feedback and resolve complaints professionally and promptly
- Process guest feedback and carry out any required follow-up actions
- Manage reservations and maintain accurate customer records using booking software
- Carry out regular property visits and inspections
- Build strong relationships with property owners, guests and contractors
- Deliver outstanding customer service while supporting the wider team
Holiday Property Manager Requirements:
- Previous customer service experience, ideally working with high-end clientele
- Good local knowledge of North Norfolk and the surrounding attractions, restaurants and amenities
- A genuine passion for delivering exceptional customer experiences
- Excellent organisation, communication and time management skills
- A personable, approachable and professional manner
- Confidence handling customer complaints calmly and effectively
- Ability to multitask and problem-solve within a fast-paced environment
- Full, clean UK driving licence
- Strong IT and administrative skills
- Excellent attention to detail
- Ability to work flexibly and collaboratively within a small team
Working Hours:
- Full-time position
- Monday to Friday
- Flexibility required during busy holiday periods
What's on Offer?
- Basic salary up to £32,000
- Annual salary reviews
- 28 days' holiday, including bank holidays
- Company pension scheme
- Long-term career progression opportunities
- Friendly, supportive and family-owned working environment
Apply Today!
If you're an organised and customer-focused professional looking to build a long-term career within the holiday lettings industry, we'd love to hear from you.
Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.
Property Manager in Fakenham employer: GCB Recruitment Careers
Join a dynamic and supportive surveying practice that prioritises employee growth and offers a flexible working environment. With access to cutting-edge technology and ongoing professional development, this role as a Residential Surveyor in the beautiful Norfolk area not only promises strong earning potential but also a genuine pathway for career advancement. Embrace the opportunity to enhance your skills while delivering exceptional service in a thriving team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Fakenham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like GCB Recruitment Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like GCB Recruitment Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit GCB Recruitment Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at GCB Recruitment Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at GCB Recruitment Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where GCB Recruitment Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to GCB Recruitment Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at GCB Recruitment Careers.
