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For Companies At a Glance
- Tasks: Advise Lettings Agencies on queries and regulatory issues via phone.
- Company: Industry-recognised professional body with a supportive team culture.
- Benefits: Competitive salary, KPI bonus, hybrid working, and ongoing training.
- Why this job: Make a real difference in the property industry while developing your skills.
- Qualifications: Experience in Estate Agency or Lettings, excellent communication skills.
- Other info: Enjoy career progression and free parking in a dynamic work environment.
The predicted salary is between 26775 - 28000 £ per year.
Our client, an industry-recognised professional body, is looking for an experienced Property professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous along with a good phone manner.
Work pattern
This opportunity is available on a hybrid working basis, working 3 days in the office and 2 days from home.
Property Advisor requirements
- Experience in Estate Agency, Lettings, Lettings Compliance, and/or Landlord & Tenant law
- Excellent telephone manner
- Ability to listen to and interpret member enquiries, and provide relevant advice
- Exceptional Customer Service skills with excellent verbal and written communication
- Proficient in Microsoft Office
Duties of a Property Advisor
- Answering queries via telephone, providing support or signposting legal & compliance queries from members
- Log accurate data and member discussions on the CRM system
- Help review and complete existing legal documents and templates
- Escalate legal queries where applicable
- Keep up to date with property policies & legislations and the general property industry
Working hours
Monday to Friday 9 am – 5 pm Hybrid role - 3 days in the office, 2 from home
The successful Property Advisor will be offered £26,775 basic KPI Bonus Annual Salary Bonus On Target Earnings of £28,000 Career progression Ongoing Training & Support Free Parking
Property Advisor employer: GCB Agency Recruitment
Contact Detail:
GCB Agency Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any phone interview, we should rehearse common questions and scenarios related to the lettings industry. This way, we can sound confident and knowledgeable when we pick up the phone.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide us with insider tips and maybe even put in a good word for us!
✨Tip Number 4
When we apply through our website, make sure to highlight our customer service skills and any relevant experience in lettings or compliance. Let’s make it clear that we’re ready to tackle those phone queries head-on!
We think you need these skills to ace Property Advisor
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge of the lettings industry and relevant regulations. We want to see that you understand the ins and outs of the role, so don’t be shy about showcasing your expertise in your application!
Show Off Your Communication Skills: Since this is a phone-based role, it’s crucial to highlight your excellent telephone manner. Use your written application to demonstrate your ability to communicate clearly and effectively, as this will set you apart from other candidates.
Tailor Your Application: Don’t just send a generic application! We love seeing personalised applications that reflect your understanding of the Property Advisor role. Make sure to align your experience with the job description and show us why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GCB Agency Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings industry, including compliance and landlord-tenant law. Familiarise yourself with common queries that lettings agencies might have, so you can demonstrate your expertise during the interview.
✨Practice Your Phone Manner
Since this role is phone-based, practice your telephone communication skills. Try mock interviews with friends or family, focusing on clarity, tone, and how you handle questions. A warm and professional phone manner can really set you apart.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you resolved issues or helped clients effectively, as this will highlight your ability to listen and interpret member enquiries.
✨Get Tech-Savvy
Brush up on your Microsoft Office skills, especially Excel and Word, as you'll need to log data and review documents. If you're not confident, consider a quick online course or tutorial to boost your proficiency before the interview.
