At a Glance
- Tasks: Manage holiday cottages, assist guests, and ensure exceptional service standards.
- Company: A friendly, family-owned holiday lettings agency in North Norfolk.
- Benefits: Up to £32,000 salary, annual reviews, 28 days holiday, and pension scheme.
- Other info: Flexible working hours with excellent career progression opportunities.
- Why this job: Join a growing team and make a real impact on guest experiences.
- Qualifications: Customer service experience, local knowledge, and strong organisational skills.
The predicted salary is between 32000 - 32000 € per year.
Are you ready to join a well-established holiday lettings agency that prides itself on delivering exceptional guest experiences across North Norfolk?
What’s on offer?
- Up to £32,000 basic
- Annual salary reviews
- Excellent long-term career prospects
- Opportunity to join a friendly, supportive and family-owned business within the growing holiday cottage industry
My client is continuing to grow following ongoing success and is now looking for a Holiday Property Manager to help support and manage a portfolio of over 300 high-quality holiday cottages across North Norfolk. This is a varied and fast-paced role, involving guest relations, property inspections, booking management and coordinating housekeeping and maintenance issues, all within a professional and supportive team environment.
To be considered for the Holiday Property Manager role, you must have:
- Previous customer service experience, ideally working with high-end clientele
- Good local knowledge of North Norfolk and nearby attractions/restaurants
- A genuine passion for delivering exceptional customer experiences
- Excellent organisation, communication and time management skills
- A personable, approachable and professional manner
- Confidence in handling customer complaints calmly and professionally
- Ability to multitask and problem-solve under pressure
- Full clean driving licence
- Strong IT and administrative skills
- Excellent attention to detail
- The ability to work flexibly and collaboratively within a small team
Working hours:
- Full-time hours Monday to Friday
- Flexibility required during busy holiday periods
Our client is offering the successful Holiday Property Manager:
- Basic salary up to £32,000
- Annual salary reviews
- 28 days holiday, including bank holidays
- Company pension scheme
- Long-term career progression opportunities
- Friendly and supportive working environment
As a Holiday Property Manager, your role will involve:
- Managing a large portfolio of holiday cottages across North Norfolk while maintaining exceptional service standards
- Taking telephone bookings and advising guests on suitable holiday properties
- Assisting guests during their stay and resolving housekeeping or maintenance issues efficiently
- Liaising with the maintenance team and local contractors to coordinate repairs and property works
- Handling customer feedback and resolving complaints promptly and professionally
- Processing guest feedback and following up where required
- Managing reservations and customer records using agency booking software
- Carrying out regular property visits and inspections
- Supporting property owners and guests throughout the holiday experience
Property Manager in King's Lynn employer: GCB Agency Recruitment
Join a well-established holiday lettings agency in North Norfolk, where you will be part of a friendly, family-owned business dedicated to delivering exceptional guest experiences. With a competitive salary of up to £32,000, annual reviews, and a supportive work culture, this role offers excellent long-term career prospects and the chance to grow within a thriving industry. Enjoy a collaborative environment that values your contributions and provides opportunities for professional development while managing a diverse portfolio of high-quality holiday cottages.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the holiday lettings industry. A personal recommendation can go a long way in landing that Property Manager role.
✨Tip Number 2
Show off your local knowledge! When you get the chance to chat with potential employers, drop in some insights about North Norfolk's attractions and restaurants. It’ll show them you’re not just passionate about the job, but also about the area.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences where you’ve handled complaints or managed multiple tasks under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our friendly team.
We think you need these skills to ace Property Manager in King's Lynn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering exceptional customer experiences shine through. We want to see that you genuinely care about making guests feel welcome and valued.
Highlight Relevant Experience:Make sure to showcase any previous customer service experience, especially if you've worked with high-end clientele. We love seeing how your background aligns with the role of a Holiday Property Manager.
Be Organised and Detail-Oriented:Since this role involves managing a large portfolio of properties, it's crucial to demonstrate your excellent organisation and attention to detail in your application. We appreciate candidates who can juggle multiple tasks effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at GCB Agency Recruitment
✨Know Your Stuff About North Norfolk
Brush up on your local knowledge of North Norfolk and its attractions. Be ready to share your favourite spots or hidden gems during the interview. This shows your genuine passion for the area and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service, especially with high-end clientele. Highlight how you handled complaints calmly and professionally, as this is crucial for the Holiday Property Manager role.
✨Demonstrate Your Organisational Skills
Think of specific instances where you successfully managed multiple tasks under pressure. Discuss your time management strategies and how you keep everything organised, as this role involves juggling various responsibilities.
✨Be Personable and Approachable
During the interview, let your personality shine through! Show that you can be friendly and professional at the same time. Remember, they’re looking for someone who can build rapport with guests and work collaboratively within a small team.
