At a Glance
- Tasks: Manage landlord and tenant queries, handle renewals, and resolve maintenance issues.
- Company: Rapidly growing independent estate agency in West Suffolk and North Essex.
- Benefits: Competitive salary, commission opportunities, free parking, and genuine career progression.
- Other info: Full training provided and time off in lieu for Saturday rota.
- Why this job: Join a supportive team and build a long-term career in the property industry.
- Qualifications: Experience in property management preferred; strong organisational and communication skills required.
The predicted salary is between 25000 - 27000 £ per year.
Are you highly organised, customer-focused and looking to build a long-term career within the property industry? Our client, a successful and rapidly growing independent Estate Agency covering West Suffolk and North Essex, is looking to recruit a proactive and detail-oriented Tenancy Manager to join their expanding team based in Bury St Edmunds. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys problem-solving and thrives in a fast-paced environment.
As a Tenancy Manager, you will be offered:
- £25,000 - £27,000
- Additional commission opportunities
- Free parking
- Mileage paid
- Genuine career progression within a growing business
- Full training provided
- Friendly, supportive working environment
- Company events
- Time off in lieu for Saturday rota
Duties of a Tenancy Manager will include:
- Managing Landlord and Tenant queries
- Handling tenancy renewals and terminations
- Updating tenancy documentation and compliance records
- Managing maintenance issues and liaising with contractors
- Negotiating deposit returns
- Dealing with rent arrears
- Ensuring all issues are resolved efficiently and professionally
- Maintaining strong communication with clients at all times
Tenancy Manager requirements:
- Previous property management or lettings administration experience preferred
- Strong organisational skills and excellent attention to detail
- Professional and confident communicator
- Positive and customer-focused approach
- Ability to manage workload independently
- Understanding of lettings legislation/compliance advantageous
- Full UK driving licence essential
- Use of own vehicle required occasionally
Tenancy Manager in Bury St Edmunds employer: GCB Agency Recruitment
Join a thriving independent Estate Agency in Bury St Edmunds, where your career as a Tenancy Manager will flourish in a supportive and friendly environment. With competitive salary packages, genuine opportunities for career progression, and a commitment to employee development through comprehensive training, this company stands out as an excellent employer in the property industry. Enjoy additional perks such as free parking, paid mileage, and time off in lieu for Saturday shifts, all while being part of a dynamic team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Manager in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your skills align with their needs, especially in customer service and problem-solving, which are key for a Tenancy Manager.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in property management and how you handle tenant queries and maintenance issues.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Tenancy Manager role!
We think you need these skills to ace Tenancy Manager in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Manager role. Highlight your previous property management or lettings experience, and don’t forget to showcase your strong organisational skills and attention to detail. We want to see how you fit into our friendly, supportive environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and problem-solving. Let us know why you’re excited about joining our team and how you can contribute to our growing business in Bury St Edmunds.
Showcase Your Communication Skills:As a Tenancy Manager, communication is key! In your application, demonstrate your professional and confident communication style. Whether it’s through your CV or cover letter, we want to see how you maintain strong relationships with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at GCB Agency Recruitment
✨Know Your Stuff
Make sure you brush up on property management and lettings legislation before the interview. Understanding the ins and outs of tenancy renewals, compliance records, and maintenance issues will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
As a Tenancy Manager, being organised is key. Bring examples of how you've managed multiple tasks or projects in the past. You could even prepare a brief outline of how you would handle a typical day in the role to demonstrate your proactive approach.
✨Communicate Like a Pro
Since strong communication is crucial for this position, practice articulating your thoughts clearly and confidently. Think about how you would handle landlord and tenant queries, and be ready to discuss your customer service experience in detail.
✨Be Problem-Solving Savvy
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This will highlight your problem-solving skills and show that you can handle the fast-paced environment of property management with ease.
