Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support for printers and IT solutions.
- Company: Join a leading company redefining print and document management services.
- Benefits: Enjoy a company car, fuel card, pension, 23 days holiday, and more!
- Why this job: Be part of a dynamic team and enhance your tech skills in a flexible role.
- Qualifications: Strong printer hardware knowledge and basic IT networking skills required.
- Other info: Work with experienced engineers and visit clients in Basingstoke, Reading, or South London.
The predicted salary is between 28800 - 43200 £ per year.
Field Service Engineer Printer Engineer Kyocera – Canon – Konica Minolta – Microsoft Networks DHCP DNS – TCP/IP LDAP – Active Directory Equitrac Papercut – PCounter. This company will offer you training in Microsoft Networks DHCP DNS – TCP/IP LDAP – Active Directory Equitrac Papercut – PCounter. And your package will offer a Company Car + Fuel Card + Pension + 23 Days Holiday + Free Birthday Holiday and a Laptop, and Company Mobile Phone. You will work in a team of 5 experienced engineers. This is a Flexible Field-Based Role and you will visit maximum 2 clients per day in the area of Basingstoke Reading or South London. This company is at the forefront of delivering cutting-edge Print, Document Management and Infrastructure Solutions and they are on a mission to redefine the traditional Print and Copier engineer role into a hybrid Service Delivery Technician , merging hardware expertise with IT knowledge. You will provide customer service and technical support for both Printing hardware and software solutions. Youll be the first point of resolution for service issues, responsible for maintaining and improving customer satisfaction. This role is perfect for someone with strong Printers hardware knowledge and basic IT Networking skills. Key Responsibilities Deliver exceptional customer support, resolving hardware and software…
Engineer Printers employer: Gc 1971
Contact Detail:
Gc 1971 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Printers
✨Tip Number 1
Familiarize yourself with the specific printer brands mentioned in the job description, like Kyocera, Canon, and Konica Minolta. Having hands-on experience or knowledge about their products will give you an edge during the interview.
✨Tip Number 2
Brush up on your IT networking skills, especially in areas like DHCP, DNS, TCP/IP, and Active Directory. Being able to discuss these topics confidently will show that you’re ready for the hybrid nature of the role.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you resolved technical issues and improved customer satisfaction, as this is a key responsibility of the role.
✨Tip Number 4
Since this is a field-based role, be ready to discuss your flexibility and ability to manage your time effectively while visiting clients. Highlight any previous experience you have in similar roles to showcase your adaptability.
We think you need these skills to ace Engineer Printers
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with printer hardware and IT networking skills in your CV and cover letter. Mention specific brands like Kyocera, Canon, and Konica Minolta to show your familiarity with the equipment.
Showcase Customer Service Skills: Since this role involves providing exceptional customer support, include examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to maintain and improve customer satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'hybrid Service Delivery Technician' and 'technical support for printing hardware and software solutions', to align your application with the company's needs.
Express Willingness to Learn: Mention your eagerness to undergo training in Microsoft Networks and other technologies listed in the job description. This shows that you are proactive and willing to enhance your skills to meet the demands of the role.
How to prepare for a job interview at Gc 1971
✨Show Your Technical Knowledge
Make sure to highlight your experience with printers and any relevant IT networking skills. Be prepared to discuss specific hardware and software solutions you've worked with, especially those related to Kyocera, Canon, and Konica Minolta.
✨Demonstrate Customer Service Skills
Since this role emphasizes customer satisfaction, share examples of how you've successfully resolved service issues in the past. Emphasize your ability to communicate effectively with clients and provide exceptional support.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a printer issue or handle a difficult customer situation, showcasing your critical thinking and technical skills.
✨Research the Company’s Mission
Understand the company's goal of redefining the traditional Print and Copier engineer role. Familiarize yourself with their services and how they integrate hardware expertise with IT knowledge, so you can align your answers with their mission during the interview.
