Head of DevOps

I have a need for a Head of DevOps for my client based in Manchester City Centre on a hybrid basis.

You’ll be a key member of our engineering leadership team, responsible for developing and empowering a cross-functional group of DevOps, SRE, DBA, and Network Engineering specialists.

We’re looking for a strong leader who thrives on building high-performing teams, delivering complex projects at pace, and proactively drives strategic initiatives that align with our ambitious growth goals. With deep experience in Azure and cloud-native architectures, you’ll shape our platform roadmap, improve reliability and scalability, and foster a culture of ownership, collaboration, and continuous improvement.

Experience

Essential:

· Proven experience leading high-performing Platform Engineering, DevOps, or SRE teams, in a SaaS environment.

· Deep expertise in Microsoft Azure services, including Azure Functions, AKS, ADF, Cosmos DB, Azure DevOps, and Infrastructure as Code (e.g. Terraform) and good open source knowledge e.g. PostgreSQL

· Strong people leadership and line management experience—able to coach, develop, and performance-manage cross-functional teams.

· Track record of designing, building, and operating scalable, secure, and cost-efficient cloud platforms.

· Hands-on experience implementing CI/CD pipelines, infrastructure automation, and observability frameworks.

· Deep understanding of operational excellence practices, including system reliability, incident management, and SRE methodologies.

· Demonstrated ability to embed security and compliance practices across the SDLC (e.g., DevSecOps, Zero Trust).

· Excellent communication and stakeholder engagement skills, capable of aligning technical initiatives with business outcomes.

Desirable:

· Experience in the Contact Centre, Telephony, or VoIP domain, particularly within CCaaS or real-time communications platforms.

· Familiarity with networking principles, SIP, SBCs, and telephony infrastructure in cloud environments.

· Exposure to FinOps practices and tools for managing cloud cost efficiency and forecasting.

· Experience working closely with Product and Engineering leadership to shape platform roadmaps and internal developer tools.

· Azure certifications (e.g., Azure Solutions Architect Expert, DevOps Engineer Expert) or equivalent SRE/DevSecOps accreditations.

· Experience managing vendor relationships and third-party cloud tooling integrations.

The split will likely be 70% Azure focused DevOps and 30% people management.

£100k + Benefits.

Need to be in the Manchester Office 2 days per week.