At a Glance
- Tasks: Provide essential IT support and maintain applications for a leading client.
- Company: Join a nationally recognised company with a strong IT team.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive environment.
- Other info: Opportunity to grow within a dynamic and collaborative team.
- Why this job: Be the go-to person for tech support and make a real difference.
- Qualifications: Basic IT knowledge and proficiency in MS Office required.
The predicted salary is between 25000 - 35000 £ per year.
I have an immediate requirement for a Support Analyst for my client based in Grimsby. Work for a nationally recognised client, this is an important need to be filled as soon as possible.
Objective
Reporting to the head of IT, this role will form part of a small in‑house IT Support Team. The IT Support Team provides both maintenance and new releases to existing applications used by the business as required.
Responsibilities
- Embed a robust help desk support service to the business with the appropriate IT tool.
- First port of support for the phone systems.
- First port of call for building PCs, connecting printers and setting up new mobiles.
- Document both existing and new IT support processes.
- Work with the business to provide support in all aspects of the software development lifecycle.
- Carry out work safely in the interests of other employees and oneself, in compliance with current legislation and Company Health & Safety procedures.
- Undertake any reasonable request as directed by your Line Manager.
Key Skills
- Basic knowledge of IT in general, including Microsoft Operating Systems, Applications, Networking, and Mobile Technologies.
- Basic understanding of phone systems.
- Proficient use of MS Office systems.
Support Analyst - Grimsby employer: GBV Ltd
At GBV Ltd, we pride ourselves on fostering a dynamic and collaborative work culture in the heart of Manchester. As a Senior Full-Stack Engineer, you'll not only have the opportunity to work with cutting-edge technologies but also benefit from continuous professional development and a supportive team environment that encourages innovation and creativity. Join us to be part of a forward-thinking company that values your contributions and offers a pathway for meaningful career growth.
