At a Glance
- Tasks: Support IT projects and provide technical support to enhance business systems.
- Company: GBUK Group, a leader in medical devices and healthcare solutions.
- Benefits: Hybrid working, personal growth opportunities, and impactful projects.
- Other info: Fast-paced environment with a focus on cybersecurity and best practices.
- Why this job: Join a dynamic team driving innovation in healthcare delivery.
- Qualifications: Experience in IT support, project management, and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
GBUK North Yorkshire, England, United Kingdom
IT Projects & Support Officer
Selby, North Yorkshire (Hybrid working available)
About Us
GBUK Group is a leading provider of medical devices and healthcare solutions, committed to innovation, safety, and service excellence. Our IT Team plays a critical role in enabling business growth, strengthening cybersecurity, and supporting our mission to deliver outstanding products and services to healthcare professionals.
The Role
We’re looking for an IT Projects & Support Officer to join our IT Team at Head Office in Selby. This hands-on role offers the chance to combine technical support responsibilities with involvement in exciting IT projects that will transform our business systems and enhance our cybersecurity posture.
You’ll work closely with the IT Manager and wider team, providing 2nd/3rd line support, engaging with stakeholders, and contributing to projects that improve business capabilities across the Group.
What you’ll do:
- Support the delivery of IT projects – coordinate activities, track progress, and resolve risks/issues.
- Provide 2nd/3rd line technical support, diagnosing and resolving issues across hardware, software, and networks.
- Create and maintain IT documentation, project plans, and processes.
- Liaise with internal teams and external vendors to gather requirements and manage deliverables.
- Champion cybersecurity and ensure IT governance standards are met.
- Promote IT best practice across the organisation, identifying opportunities where technology can add value.
What we’re looking for:
Previous experience in IT support or technical roles
Experience supporting or managing IT projects
Understanding of project management methodologies
Familiarity with security frameworks (e.g. Cyber Essentials, ISO 27001)
Strong communication skills and stakeholder management ability
Organised, detail-oriented, and proactive with problem-solving
A can-do, adaptable approach in a fast-paced environment
- Bachelor’s degree in IT, Computer Science, or related discipline
- Experience with mergers & acquisitions integrations
- Experience working in healthcare, medical devices, or regulated industries
Why Join Us?
- Be part of a fast-growing organisation with a strong purpose
- Hybrid working available
- Opportunities for personal and professional growth
- Contribute to projects that make a real impact on healthcare delivery
Apply now to be part of a team that drives change, champions innovation, and supports better patient care.
IT Projects & Support Officer employer: GBUK
GBUK Group is an exceptional employer, offering a dynamic work environment in Selby, North Yorkshire, where innovation and service excellence are at the forefront of our mission. With hybrid working options, a strong focus on personal and professional growth, and the opportunity to contribute to impactful IT projects that enhance healthcare delivery, we foster a culture of collaboration and continuous improvement. Join us to be part of a team that champions change and supports better patient care.
StudySmarter Expert Advice🤫
We think this is how you could land IT Projects & Support Officer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what GBUK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges GBUK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at GBUK!
✨Direct Apply to GBUK
Let's not forget to apply directly through the GBUK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Projects & Support Officer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at GBUK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at GBUK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at GBUK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
