Hotel Optimization Specialist

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Hotel business is growing and we are seeking to expand the Hotel Optimization team at Amex GBT. This critical position will create something new by combining analytical skills, technical capabilities with creativity and vision for opportunities, directly impacting the bottom line. Being part of a global team, this position will be highly rewarding and lots of fun. Training and development opportunities will abound ensuring high-performing individuals can chart a long-term career trajectory within the company. This role represents an exciting opportunity to join Amex GBT, as we define the future of business travel as we lead the industry into a new era.

What You’ll Do

• Identify revenue opportunities, possibly through creative solutions, and drive the implementation to realize them.
• Design and build data-driven hotel optimization models using advanced Analytics/Data Science techniques.
• Strive to continuously refine and improve optimization models through A/B testing or test/control frameworks designed and built from scratch.
• Lead strategic and quantitative analysis to support key business decisions and help chart the course for optimizing our hotel supply.
• Identify, prioritize, and drive automation opportunities through SQL, Python (or other programming language).
• Create new tools and data visualization using PowerBI or Tableau.
• Build-up and lead a new team and function within hotel optimization.

What We’re Looking For

• Bachelor’s in quantitative discipline (Data Science, Maths, Business/Economics, etc.), Master’s preferred.
• Min. 3 years work experience as Business Analyst or Data Scientist with focus on problem solving in a commercial environment.
• Strong SQL skills, with ability to write SQL from scratch, good understanding of databases.
• Strong experience using Tableau or Power BI to pull data from various sources, develop and publish automated reports and dashboards.
• Experience with at least one programming language (Python/R).
• Good communication skills with passion for storytelling, bringing data to life.
• Experience managing a team would be an asset, but not required.

What We Offer

• Learning and development opportunity.
• Mentoring program.
• Flexible home working option.
• Competitive benefits.
• Diverse team that is globally based.

Location: London, United Kingdom

The #TeamGBT Experience

• Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!