At a Glance
- Tasks: Support clients by resolving issues and enhancing their experience with our software.
- Company: Join GBST, a leader in wealth management technology with a global impact.
- Benefits: Enjoy flexible working, health insurance, discounts, and professional development opportunities.
- Other info: Dynamic work environment with excellent career growth and learning opportunities.
- Why this job: Be part of a high-performing team and make a real difference in client support.
- Qualifications: Experience in software engineering and knowledge of SDLC, cloud infrastructure, and agile methodologies.
The predicted salary is between 40000 - 50000 £ per year.
At GBST, we’re inspiring wealth innovation for wealth management and advice organisations globally. Our commitment to excellence, track record of continued and successful delivery, hard work and product excellence has earned us the trust and partnership of many of the world’s leading financial services organisations. We’ve invested heavily in transforming our technology stack to bring a truly immersive and digital experience to the front and back-office.
We’re now on the lookout for a Software Engineer to work in the UK production support team to support the GBST clients. This support could be in the form of issue triaging, issue resolution, client consultancy, or answering any queries from clients.
What you will do:
- Working within the UK production support team providing support to GBST clients in issue resolution.
- Providing support to clients with version upgrades and assisting them with any support needed in UAT cycle.
- Defect analysis and creation of development tickets with detailed investigation notes and solutions for the development team to fix the issue.
- Working in a cohesive manner with other Technical Analysts, Business Analysts and Service Desk Analysts in resolving client issues/queries.
- Providing support to clients in out of hours support when required.
- Reporting to Scrum Master - UK Production Support.
Contributes to the success of a high performing team:
- Participate in team meetings to bring up issues, share knowledge, share achievements, and provide training and direction.
- Develop strong and effective working relationships.
- Effectively communicate information and insights to the team.
- Ensure successful communication/work with all areas of the business.
- Contribute to continuous improvement in project methodologies, processes, and supporting tools to identify and implement improvement opportunities.
Ensures compliance with GBST policies and standards, and with local statutory requirements:
- Complies with all legislative requirements.
- Adheres to company policies and procedures of the Corporate Code of Conduct.
- Keeps up with industry trends and changes through membership in relevant organizations.
- Ensures personal adherence to workplace health and safety requirements and takes positive action to ensure a safe workplace.
- Acts in an ethical way when dealing with company assets and other people.
You will be someone with:
- A background in software engineering, with a good level of understanding of the software development lifecycle (SDLC).
- Knowledge of application servers such as Jboss/WebSphere and technical experience with designing systems utilising OOAD, SOA, Java, J2EE, Spring, React.js, Node JS, Hibernate, SOAP/REST web services using XML/JSON, Spring security, SpringBoot and AMQP/RabbitMQ.
- Experience in writing SQL query reports and creation of data correction scripts, including stored procedures using SQL Server.
- Understanding of cloud infrastructure and its relationship with developing secure and scalable applications, with a strong preference for AWS.
- Understanding of common AWS services (EC2, RDS, S3, SQS, Lambda, AWS MQ).
- Familiarity with containerization technologies like Docker and Kubernetes.
- Basic knowledge of DevOps automation using CI/CD pipelines and Helm charts, including Infrastructure as Code (IAC) using Terraform.
- Familiarity with monitoring and logging tools like Prometheus, Grafana, or AWS CloudWatch.
- Experience working in a production support environment supporting clients.
- Experience in debugging/troubleshooting application programs and identifying potential issues by scanning through application logs.
- Understanding of agile development methodologies and the practices/tools used in agile projects (scrum, user stories, Jira, Kanban, Confluence etc).
- Ability to work effectively as part of a team.
GBST & You benefits:
- 2 days flexible/hybrid working arrangement.
- Instant savings and discounts on major retailers across the country.
- Private Health Insurance including Dental and Optical Cover.
- Non-contributory Pension Scheme.
- Salary Sacrifice Schemes – Car, Cycle to Work and Additional Pension Contributions.
- Additional GBST & You day off every year.
- Employee Assistance Program (EAP).
- LinkedIn Learning.
Software Engineer in London employer: GBST Holdings Ltd
At GBST, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our flexible working arrangements, comprehensive health benefits, and access to continuous learning opportunities like LinkedIn Learning. Located in the UK, we provide a supportive environment where you can thrive as a Software Engineer while contributing to cutting-edge technology solutions for leading financial services organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at GBST Holdings Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to GBST Holdings Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like GBST Holdings Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like GBST Holdings Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at GBST Holdings Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at GBST Holdings Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at GBST Holdings Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If GBST Holdings Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
