At a Glance
- Tasks: Ensure campus safety, manage visitors, and provide excellent customer service.
- Company: GBS is a leading higher education provider with campuses across the UK.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding workplace culture.
- Other info: This role promotes equality, diversity, and inclusion in a supportive environment.
- Why this job: Join a collaborative team dedicated to making a positive impact on students' lives.
- Qualifications: Must hold a valid SIA Door Supervisor licence and have relevant security experience.
The predicted salary is between 24000 - 36000 £ per year.
Department: Facilities
Location: Birmingham
Type of Contract: Full Time – 40 Hours
Our Vision: Changing lives through education
What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role
Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day.
As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments.
The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.
Please note, we are unable to offer sponsorship for this position.
Key Responsibilities
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
What We’re Looking For
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Excellent communication skills.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills And Experience
- Valid SIA CCTV license.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship and will require a DBS!
Security Officer - Birmingham employer: GBS
GBS is an exceptional employer that prioritises the safety and well-being of its staff and students in a collaborative and inspiring work environment. With generous benefits such as 25 days of annual leave, flexible working options, and a commitment to employee development through tuition reimbursement, GBS fosters a culture of growth and inclusivity. Located in Birmingham, employees enjoy a vibrant city atmosphere while contributing to meaningful educational outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Birmingham
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to educational institutions. Understanding how to manage incidents and maintain safety in a campus environment will set you apart from other candidates.
✨Tip Number 2
Network with current or former security officers in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with the hiring team. As a Security Officer, you'll need to interact with students and staff, so showing that you can communicate effectively and professionally is crucial.
✨Tip Number 4
Be prepared to discuss your experience with surveillance and security checks in detail. Highlight specific situations where you successfully managed security issues or improved safety measures, as this will showcase your capability for the role.
We think you need these skills to ace Security Officer - Birmingham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Security Officer position. Highlight your relevant experience in security checks, incident management, and customer service.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job. Emphasise your SIA Door Supervisor licence, communication skills, and any previous roles in security or similar environments.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for ensuring safety and security in educational settings. Mention specific examples of how you've successfully managed security incidents or provided excellent customer service.
Highlight Relevant Skills:In your application, make sure to highlight your surveillance skills, ability to follow procedures, and flexibility in working hours. These are key attributes that GBS is looking for in a candidate.
How to prepare for a job interview at GBS
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures relevant to campus environments. Be prepared to discuss how you would handle various security scenarios, as this will demonstrate your understanding of the role.
✨Showcase Your Communication Skills
As a Security Officer, effective communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would interact with students, staff, and emergency services.
✨Highlight Relevant Experience
Be ready to share specific examples from your past roles that showcase your experience in security or customer service. This could include handling incidents, performing security checks, or managing visitor access.
✨Demonstrate Flexibility and Teamwork
Emphasise your ability to work flexible hours and collaborate with others. Discuss how you can contribute to a positive team environment, which is crucial for maintaining safety and security on campus.
