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- Tasks: Manage and maintain the Jira Service Management platform while configuring workflows and supporting automation.
- Company: A leading higher education institution focused on innovation and technology.
- Benefits: Full-time position with opportunities for process improvement and user training.
- Why this job: Kickstart your career in IT by working with cutting-edge tools and making a real difference.
- Qualifications: Bachelor's degree in IT or Computer Science and experience with ITSM tools.
- Other info: Work across multiple locations including London, Birmingham, and Manchester.
The predicted salary is between 28800 - 48000 £ per year.
A higher education institution is seeking an entry-level Jira Administrator to manage and maintain the Jira Service Management platform. You will configure workflows, ensure compliance with ITIL processes, and support automation through APIs.
The ideal candidate has a Bachelor's degree in IT or Computer Science and experience with ITSM tools.
This role offers a full-time position with responsibilities in process improvement and user training across multiple locations including London, Birmingham, and Manchester.
Jira Service Management Pro | ITIL & Automation in London employer: GBS
Contact Detail:
GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Service Management Pro | ITIL & Automation in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with Jira or ITIL processes, make sure to highlight that in conversations. Share examples of how you've improved workflows or supported automation – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by practising common questions related to ITSM tools and Jira. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Jira Service Management Pro | ITIL & Automation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences related to Jira and ITIL processes. We want to see how your background fits the role, so don’t be shy about showcasing your knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills: Since this role involves managing Jira Service Management, make sure to mention any experience you have with ITSM tools or automation through APIs. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GBS
✨Know Your Jira Inside Out
Make sure you’re familiar with the Jira Service Management platform. Brush up on how to configure workflows and understand ITIL processes. Being able to discuss specific features or past experiences with Jira will show your enthusiasm and readiness for the role.
✨Showcase Your ITIL Knowledge
Since compliance with ITIL processes is key, be prepared to talk about your understanding of ITIL principles. You could even mention any relevant coursework or projects from your degree that relate to IT service management.
✨Demonstrate Automation Skills
If you have experience with APIs or automation tools, make sure to highlight that during the interview. Discuss any projects where you’ve implemented automation, as this will show your ability to improve processes effectively.
✨Prepare for User Training Scenarios
User training is part of the job, so think about how you would approach teaching others about Jira. Prepare a few examples of how you’ve successfully trained or supported users in the past, as this will demonstrate your communication skills and ability to work across multiple locations.
