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- Tasks: Build and maintain relationships with alumni, organising events and communications.
- Company: Join GBS, a leading higher education provider dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive work environment.
- Why this job: Make a real impact by connecting graduates and supporting their career journeys.
- Qualifications: Hold further or higher education qualifications and strong communication skills.
- Other info: Dynamic role with opportunities for professional development and community engagement.
The predicted salary is between 29000 - 40600 £ per year.
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications – including tools like ChatGPT.
The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be achieved through communication with the alumni community via newsletters, events, online events, in-person events, and other resources.
Where alumni have not secured graduate-level progression, you will signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni, and help build a community of external stakeholders to support alumni, including local employers, public bodies and third-sector organisations.
Key Responsibilities:
- Communicate with alumni and external stakeholder communities
- Populate and maintain the alumni database
- Work with marketing to distribute an alumni magazine/newsletter
- Provide content for the alumni publication
- Arrange networking events, reunions and other events, both in person and online, for alumni members and external stakeholders
- Encourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities
- Promote the alumni community to current students and external stakeholders
- Contribute to strategic planning for the direction of the alumni office
- Help maintain the alumni website, Careers and Placement platform, and online community
- Source discounts, benefits and services for alumni members and raise awareness of those
- Communicate with local businesses and organisations to arrange benefits packages for alumni members
- Keep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it
- Track the employment status of alumni and refer them to the Careers team if they have not achieved graduate-level outcomes in the period up to the Graduate Outcomes Survey
- Promote any notable alumni success stories
- Undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role
Essential Requirements:
- Hold Further or Higher Education level qualifications
- Achieved a minimum of GCSEs grade C or above in Maths and English (or equivalent)
- Good project management skills, with the ability to work to deadlines and prioritise workloads
- Highly developed interpersonal and communication skills, and the ability to influence, collaborate and interact effectively with a range of stakeholders
- Understanding of and passion for higher education and for working with a diverse student body, especially mature students from a widening participation background
- Flexibility with time and travel, including occasional work outside of regular hours over weekends and evenings, and travel to our various campuses
- Good IT skills working on all Microsoft packages
Desirable:
- Qualified to degree level
- Professional qualifications in administration and marketing are desirable
- Experience of university administration or marketing duties
- Willingness to work occasional weekends and evenings, and to travel to our various campuses
- Experience of working with a customer relationship management (CRM) system
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Alumni Relations Officer in London employer: GBS
Contact Detail:
GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alumni Relations Officer in London
✨Tip Number 1
Networking is key! Get out there and connect with alumni and industry professionals. Attend events, both online and in-person, to build relationships that could lead to job opportunities.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to showcase your skills and connect with potential employers. Engage with alumni from GBS to tap into their networks.
✨Tip Number 3
Be proactive! Reach out to companies you’re interested in, even if they don’t have open positions. A well-crafted email can make a lasting impression and might just land you an interview.
✨Tip Number 4
Utilise our Careers Hub on the GBS website. It’s packed with resources and job listings tailored for graduates. Make sure to check it regularly and apply through our site for the best chances!
We think you need these skills to ace Alumni Relations Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Alumni Relations Officer role. Highlight your relevant experience in alumni relations, project management, and communication skills that align with what we’re looking for.
Show Your Passion: Let us see your enthusiasm for higher education and working with diverse student bodies. Share any personal experiences or insights that demonstrate your commitment to supporting alumni and their career journeys.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and motivations without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure your application gets to the right people and shows you’re serious about joining our team at GBS!
How to prepare for a job interview at GBS
✨Know Your Alumni
Before the interview, take some time to research GBS and its alumni community. Familiarise yourself with notable alumni success stories and the types of events that have been organised in the past. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As an Alumni Relations Officer, strong communication skills are key. Prepare examples of how you've effectively communicated with diverse groups in previous roles. Be ready to discuss how you would engage alumni through newsletters, events, and social media.
✨Demonstrate Project Management Prowess
This role requires good project management skills. Think of specific instances where you've successfully managed projects or events. Highlight your ability to prioritise tasks and meet deadlines, as this will be crucial for organising alumni events and maintaining databases.
✨Be Ready to Discuss Collaboration
Collaboration with various stakeholders is a big part of this job. Prepare to talk about your experience working with different teams, such as marketing or external organisations. Show how you can build relationships and foster a sense of community among alumni and local businesses.
