At a Glance
- Tasks: Manage timetabling processes and ensure accurate schedules for a positive student experience.
- Company: Join a dynamic team at GBS in Leeds, committed to equality and inclusion.
- Benefits: Enjoy 25 days leave, flexible benefits, and a supportive work environment.
- Other info: Great career growth opportunities and a culture that values diversity.
- Why this job: Make a real impact on students' learning journeys while developing your skills.
- Qualifications: Level 3 education, data handling skills, and customer service experience required.
The predicted salary is between 27500 - 31000 € per year.
Salary: £27,500 - £31,000
Department: Registry
Location: Leeds
Type of Contract: Full Time / Permanent
Role Overview
The Timetabling Officer will liaise with the department and faculty staff to keep the information in the timetabling software and processes up to date, accurate and relevant. They will create clear, accessible schedules that support student engagement and help deliver a positive learning experience for students across GBS.
Responsibilities
- Act as the first point of contact for key stakeholders within the timetabling process, liaising, advising and supporting the production of accurate data that supports course delivery throughout the academic year.
- Develop a comprehensive understanding of the complex timetabling system and processes, along with the policies and practices that impact timetabling.
- Ensure data is inputted accurately into the database to maintain the integrity of the student timetable within required timeframes.
- Assist with the timetabling of agreed curriculum areas to fit resourcing requirements and resolve scheduling queries.
- Maintain liaison with curriculum managers and staff to ensure timetables are accurate and up to date, processing changes as requested.
- Resolve rooming and scheduling issues.
- Assist with audits of timetabled provision ensuring compliance with management and information systems policies and procedures.
- Resolve timetabling conflicts arising from students' course choices and individual timetable preferences.
Qualifications
- Minimum level of education equivalent to Level 3.
- Confidence with data handling.
- Successful experience working in an administrative or data capacity in a customer‑focused office environment.
- Experience working within a higher education or further education setting.
- Experience of high‑volume administrative work and information management.
- Well‑developed IT skills; advanced proficiency with Microsoft Office, particularly Microsoft Excel.
- Experience extracting and manipulating data while maintaining data integrity.
- Proactive approach to problem solving and curiosity to investigate issues.
- Effective written and oral communication skills.
- Ability to perform numerical calculations accurately and confidently.
- Ability to provide courteous, high‑standard customer service and remain calm under pressure.
- Willingness to deliver and support training in timetabling to colleagues and work effectively as a team member.
- High level of personal integrity, confidentiality and strong attention to detail.
- Capacity to work flexibly to meet changing business needs and maintain good attendance and punctuality.
- Commitment to own learning and development.
Desirable
- Degree qualification.
- Experience using EventMAP Timetabler.
Benefits
- 25 days annual leave, plus 8 public holidays.
- 1‑day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
- Perks@Work discount platform, wellbeing centre and more.
- Reward and recognition programme.
- £500 award for employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Timetabling Officer - Leeds employer: GBS
As a Timetabling Officer at GBS in Leeds, you will join a dynamic and inclusive work culture that prioritises employee growth and development. With competitive benefits such as 25 days of annual leave, flexible working options, and a commitment to equality and diversity, GBS fosters an environment where your contributions are valued and recognised. This role not only offers the chance to make a meaningful impact on student experiences but also provides opportunities for professional advancement within the higher education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Timetabling Officer - Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to timetabling and data management. We recommend role-playing with a friend to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your proficiency with Microsoft Excel and any experience with timetabling software like EventMAP Timetabler. We want to see how you can handle data like a champ!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Timetabling Officer - Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Timetabling Officer role. Highlight your experience with data handling and administrative tasks, as well as any relevant skills that match the job description.
Showcase Your IT Skills:Since the role requires advanced proficiency in Microsoft Office, especially Excel, don’t forget to mention any specific projects or experiences where you’ve used these skills effectively. We want to see how tech-savvy you are!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly.
How to prepare for a job interview at GBS
✨Know Your Timetabling Systems
Before the interview, make sure you have a solid understanding of the timetabling software mentioned in the job description, especially EventMAP Timetabler. Familiarise yourself with how it works and be ready to discuss any relevant experience you have with similar systems.
✨Showcase Your Data Handling Skills
Since the role involves a lot of data management, prepare examples that highlight your experience with data handling and integrity. Be ready to explain how you've successfully managed data in previous roles, particularly in a customer-focused environment.
✨Prepare for Problem-Solving Scenarios
Think of specific instances where you've resolved scheduling conflicts or other administrative challenges. The interviewers will likely want to see your proactive approach to problem-solving, so come equipped with examples that demonstrate your ability to stay calm under pressure.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your past experiences. Remember, they’re looking for someone who can liaise effectively with various stakeholders, so show them you can do just that!
