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- Tasks: Support the admissions team in evaluating and enrolling students while providing excellent service.
- Company: Join a dynamic educational institution dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a rewarding workplace culture.
- Why this job: Make a real impact on students' lives by guiding them through the admissions process.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
- Other info: Be part of a growing team committed to equality, diversity, and inclusion.
The predicted salary is between 22600 - 29400 £ per year.
Type of Contract: Permanent
Salary Range: £26,500-£28,000
Department: Admissions
Location: Leeds (On-site)
Working Pattern: Full Time - 40hrs Per Week
Our Vision: Changing lives through education.
What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages application processes, advises prospective students, and ensures that enrolment targets are met in line with company strategy.
The Role: Reporting to the Admissions Manager, the Admissions Assistant facilitates the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and academia. Please note, we are unable to offer sponsorship for this position.
Responsibilities:
- Support and cooperate with the wider admissions team to ensure the provision of an effective and efficient admissions service for GBS.
- Maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
- Ensure accurate input of applicant-related data and correction of applicant exception reports using the student management information system; in preparation of statistical returns (such as HESA).
- Provide advice and guidance on course options to applicants and potential applicants verbally and in writing.
- Deal with all internal and external queries concerning the progress and status of an application.
- Carry out initial checks on applications for a portfolio of courses, including but not limited to minimum entry requirements, criminal convictions, multiple application identification, immigration checks.
- Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner.
Experience and Skills Required:
- Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.
- Experience of being administratively self-sufficient and accustomed to exercising initiative.
- Experience of prioritising and ability to balance a diverse workload while working with precision.
- Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines.
- Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.
- A flexible and adaptable attitude, including occasional evening and weekend working and off-site.
Desirable Experience and Skills:
- A general understanding of the full student lifecycle from enquiry to enrolment and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Admissions Assistant in Leeds employer: GBS
Contact Detail:
GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former Admissions Assistants on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by practising common questions related to admissions processes. Think about how you would handle specific scenarios, like dealing with a difficult applicant. We want you to show off your problem-solving skills!
✨Tip Number 3
Show your passion for education! During interviews, share why you believe in the power of education and how you can contribute to a positive admissions experience. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at GBS.
We think you need these skills to ace Admissions Assistant in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admissions Assistant role. We want to see how you can contribute to our vision of changing lives through education!
Show Off Your Customer Service Skills: Since this role involves dealing with a variety of applicants, it's crucial to showcase your excellent customer service ethos. Share examples of how you've handled queries or resolved issues in a calm and professional manner.
Be Organised and Precise: We love candidates who can juggle multiple tasks while maintaining accuracy. Highlight your organisational skills and any experience you have with managing data or records, especially in an admissions context.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GBS
✨Know the Admissions Process
Familiarise yourself with the entire admissions process from enquiry to enrolment. Understanding how each step impacts the student experience will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've dealt with demanding individuals or resolved issues calmly. Highlighting your customer service ethos will demonstrate that you can handle queries professionally, which is crucial for this position.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage multiple projects. Use specific examples to illustrate your time management skills, as this role requires balancing a diverse workload effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the admissions team and their goals. This shows your enthusiasm for the role and helps you understand how you can contribute to the team's success at GBS.
