At a Glance
- Tasks: Keep our campus spotless and welcoming for students and staff.
- Company: GBS is a leading higher education provider with campuses across the UK.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a workplace pension scheme.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Join a supportive team that values your growth and offers career development opportunities.
- Qualifications: Previous cleaning experience and a proactive attitude are essential.
The predicted salary is between 20000 - 28000 £ per year.
Department:
Facilities
Location:
Birmingham (On-Site)
Type of Contract:
Full Time / Permanent
Salary:
£27,500
Our Vision:
Changing lives through education
What We Do:
Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role:
Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day.
As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments.
The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.
Please note: This role is not eligible for sponsorship and will require a DBS!
What The Role Involves
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
About You
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Excellent communication skills.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills And Experience
- Valid SIA CCTV license.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Employee Testimonial
"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff)
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
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Cleaner - Birmingham employer: GBS
At GBS, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of London - Greenford. Our commitment to employee growth is evident through continuous professional development opportunities, while our focus on impactful teaching ensures that you will make a meaningful difference in students' lives. Join us for a rewarding career where your expertise in Project Management will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner - Birmingham
✨Tip Number 1
Familiarise yourself with the specific cleaning tasks mentioned in the job description. Understanding the importance of maintaining cleanliness in educational environments can help you demonstrate your commitment during any interviews.
✨Tip Number 2
Highlight any previous experience in similar roles, especially in customer-focused environments. Be ready to share examples of how you've maintained high standards of cleanliness and hygiene in past positions.
✨Tip Number 3
Research GBS and its campuses to understand their values and mission. This knowledge will allow you to align your answers with their vision of 'Changing Lives through Education' during the interview process.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety regulations related to cleaning. Being able to articulate your understanding of safe practices will show that you take the role seriously and are proactive about workplace safety.
We think you need these skills to ace Cleaner - Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant cleaning experience and skills. Emphasise any previous roles in commercial cleaning and your knowledge of health and safety practices.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the Cleaner role at GBS. Mention your ability to maintain cleanliness and hygiene, and how your proactive approach aligns with their vision of providing a comfortable environment.
Highlight Relevant Skills:In your application, clearly outline your practical knowledge of using cleaning products and equipment. Mention your communication skills and customer-focused experience, as these are important for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a cleaning position.
How to prepare for a job interview at GBS
✨Know Your Cleaning Techniques
Familiarise yourself with various cleaning methods and products. Be prepared to discuss your experience with different surfaces and the appropriate cleaning techniques, as this will show your practical knowledge and readiness for the role.
✨Demonstrate Customer Focus
Since the role involves maintaining a clean environment for students and staff, highlight any previous experience in customer service. Share examples of how you ensured satisfaction in your past roles, as this will resonate well with the interviewers.
✨Understand Health & Safety Protocols
Brush up on health and safety regulations related to cleaning. Being able to discuss safe handling of chemicals and equipment will demonstrate your commitment to maintaining a safe working environment.
✨Show Your Initiative
Prepare to talk about times when you took the initiative in your previous jobs. Whether it was managing supplies or improving cleaning processes, showcasing your proactive attitude will make you stand out as a candidate.
