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- Tasks: Lead and supervise cleaning operations to maintain a safe and welcoming campus environment.
- Company: Join a dynamic educational institution dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive workplace culture.
- Why this job: Make a real impact on students' learning experiences while developing your leadership skills.
- Qualifications: Experience in cleaning supervision and strong organisational skills are essential.
- Other info: Opportunities for professional growth and a commitment to diversity and inclusion.
The predicted salary is between 29000 - 32000 £ per year.
Department: Facilities
Location: Birmingham (On-Site)
Type of Contract: Permanent / Full Time
Salary: £29,000 - £32,000
What We Do: Our Facilities department is responsible for maintaining the smooth operation, cleanliness, safety and overall experience of our campus, supporting an inspiring learning environment.
Our Vision: Changing Lives through Education
The Role: As a Cleaning Supervisor you will help us create an environment where students feel supported, staff feel valued, and learning can flourish. Your leadership will ensure our campus stays safe, hygienic, and welcoming, contributing to the wider community and helping us maintain a space that everyone can take pride in. The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensures planned and periodic tasks are completed to great quality.
Responsibilities:
- Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
- Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
- Deliver and oversee cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
- Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice.
- Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs.
- Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control.
- Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements.
- Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service.
- Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals.
- Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from dust, litter, stains, and residual cleaning materials; replenish hygiene products.
- Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling).
- Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines.
- Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager.
- Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement.
About You:
- Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment.
- Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards.
- Strong communication, organisation, and problem-solving skills; able to prioritise and adapt to changing needs.
- Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records.
- Proficiency with emails, MS Office, and basic IT systems.
- Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes.
- Flexible, proactive, ‘can-do’ approach; able to work under own initiative while meeting service standards.
Desirable:
- BICSc (or equivalent) qualification/membership.
- IOSH Working/Managing Safely (or equivalent) and First Aid at Work.
- Experience in education, public-facing venues, or similar settings.
- Experience supporting waste reduction and sustainability initiatives.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Cleaner Supervisor - Birmingham employer: GBS
Contact Detail:
GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner Supervisor - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. You never know who might have a lead on a Cleaning Supervisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health and safety regulations, COSHH, and cleaning standards. Show us that you’re not just a candidate, but the right fit for maintaining our campus's cleanliness and safety.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—bring examples! Share specific instances where you’ve led a team, tackled challenges, or improved cleaning processes. We love hearing about real-life successes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at GBS.
We think you need these skills to ace Cleaner Supervisor - Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Cleaner Supervisor role. We want to see how you can contribute to our vision of creating a supportive learning environment!
Show Off Your Leadership Skills: As a Cleaning Supervisor, you'll be leading a team, so don’t forget to showcase any previous leadership or mentoring experience in your application. We love seeing candidates who can motivate and inspire others!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements. We appreciate clarity and organisation!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at GBS
✨Know Your Cleaning Standards
Familiarise yourself with industry cleaning standards and protocols, especially those related to health and safety, COSHH, and quality assurance. Being able to discuss these in detail will show your understanding of the role and your commitment to maintaining high standards.
✨Showcase Leadership Skills
As a Cleaning Supervisor, you'll be leading a team. Prepare examples of how you've motivated and mentored others in previous roles. Highlight any experience you have in planning rotas or managing staff, as this will demonstrate your ability to handle the operational aspects of the job.
✨Be Ready for Problem-Solving Scenarios
Think of specific instances where you've successfully resolved cleaning-related issues or improved processes. This could involve dealing with incidents or ensuring compliance with standards. Being able to articulate these experiences will showcase your problem-solving skills.
✨Understand Sustainability Practices
With a focus on sustainability, be prepared to discuss any experience you have with waste management and recycling initiatives. Showing that you’re proactive about environmental concerns will align well with the company’s values and goals.
