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- Tasks: Ensure campus safety and provide outstanding customer service to staff, students, and visitors.
- Company: Join a supportive educational institution focused on positive outcomes for students.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a workplace pension scheme.
- Other info: Flexible working hours and opportunities for career development.
- Why this job: Be the trusted face of safety on campus and make a real difference in the community.
- Qualifications: Must hold a valid SIA Door Supervisor licence and have excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Department: Facilities
Location: Greenford
Type of Contract: Full Time – 40 Hours
Our Vision: Changing lives through education
What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.
About the Role: Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role; it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note, we are unable to offer sponsorship for this position.
Key Responsibilities:
- Campus Security and Surveillance
- Visitor and Delivery Management
- Security Checks and Access Control
- Incident Management and Reporting
- Customer Service and Assistance
- Compliance and Ad-hoc Tasks
What We’re Looking For:
- Hold a valid SIA Door Supervisor licence.
- Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
- Excellent communication skills.
- Skilled in performing building security checks and lock procedures.
- Excellent awareness and surveillance skills.
- Ability to understand and follow specific instructions and procedures.
- Experience in working in a similar role.
- Flexibility to work at any time of the campus operation hours (unless specified otherwise).
Desirable Skills and Experience:
- Valid SIA CCTV license.
- Knowledge of security and safety systems.
- Knowledge of emergency and evacuation procedures.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship and will require a DBS!
Security Officer - Greenford (West End of London) employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Greenford (West End of London)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on GBS and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Security Officer, you'll be the face of safety on campus. Think about scenarios where you might need to engage with students or staff and how you can handle those situations with professionalism and a friendly approach.
✨Tip Number 3
Be ready to showcase your flexibility! The role requires working various hours, so be prepared to discuss your availability and how you can adapt to the needs of the campus. Highlight any previous experience where you've had to be flexible in your work.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Security Officer - Greenford (West End of London)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating a safe and welcoming environment on campus.
Tailor Your Experience: Make sure to highlight your relevant experience in security or customer service. We’re looking for someone who can engage with a diverse range of people, so share specific examples that showcase your skills in handling situations calmly and professionally.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Security Officer role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our values.
How to prepare for a job interview at GBS UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with campus security protocols, visitor management, and incident reporting. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is about being a trusted presence on campus, be prepared to discuss your experience in customer service. Think of examples where you've effectively engaged with diverse groups or handled challenging situations calmly. Highlighting these skills will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific security scenarios. Practice responses to potential situations, like managing a disturbance or assisting a lost visitor. This will not only show your problem-solving skills but also your ability to remain professional under pressure.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility in working hours and collaboration with various teams. Be ready to discuss your availability and any past experiences where you've worked as part of a team. Emphasising your adaptability and willingness to support others will resonate well with the interviewers.