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- Tasks: Engage with prospective students and guide them through the enrolment process.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Why this job: Make a real impact by helping students achieve their educational goals.
- Qualifications: Strong communication skills and a passion for student recruitment.
- Other info: Dynamic work environment with excellent opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare and more.
Our Vision: Changing Lives through Education
The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship!
What the role involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career. Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Enrolment Consultant (Warlingham) in Surrey employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Enrolment Consultant (Warlingham) in Surrey
✨Tip Number 1
Get to know the company inside out! Research GBS, its courses, and its values. This way, when you chat with potential students, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or in person, being able to engage and connect with prospective students is key. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Stay organised! Use a planner or a CRM system to keep track of your leads and follow-ups. This will help you manage your time effectively and ensure no potential student slips through the cracks.
✨Tip Number 4
Don’t shy away from asking for feedback! After conversations with prospective students, ask them what they thought. This will help you improve your approach and show that you care about their experience.
We think you need these skills to ace Student Enrolment Consultant (Warlingham) in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for education and helping students shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the role of Student Recruitment Advisor. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GBS UK
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the role of a Student Recruitment Advisor. Familiarise yourself with the courses offered, admissions processes, and any financial support available. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Sales Skills
Since this role involves engaging with prospective students, be prepared to demonstrate your sales acumen. Think of examples from your past experiences where you've successfully identified needs and closed deals. Highlight your ability to guide students through the enrolment process and overcome objections.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide relevant answers but also showcase your active listening skills, which are crucial for understanding prospective students' needs. Don’t hesitate to ask clarifying questions if needed!
✨Be Ready to Discuss Challenges
Expect questions about how you handle rejection or challenges in a sales environment. Prepare some examples that illustrate your resilience and persistence. Show that you can maintain motivation and keep pushing towards recruitment targets, even when things get tough.