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- Tasks: Support students in their learning journey and enhance their academic success.
- Company: GBS, a leading higher education provider with a focus on student support.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Why this job: Make a real difference in students' lives while developing your own skills.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
- Other info: Join a diverse team committed to equality and professional growth.
Department: Student Support
Location: Manchester (On-Site)
Type of Contract: Part Time (20 Hours)
ROTA: 20 hours per week ranging across the below shift times:
- Thursdays: 4pm – 8pm
- Fridays: 4pm - 8pm
- Saturdays: 9.30am - 3.30pm
- Sundays: 9.30am - 3.30pm
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required.
To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership.
- Be proactive in identifying and supporting students who may be at risk. This will include finding students before or after class, calling students, and following up with students once support/initiatives are put in place.
- Support students with workload management and life organisational skills. Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.
About you:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Success Tutor - Manchester (Part Time) employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Tutor - Manchester (Part Time)
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about specific examples from your past experiences that showcase your skills in helping students succeed.
✨Tip Number 3
Show your passion for education! During your interview, express why you want to help students and how you can contribute to their success. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the GBS community.
We think you need these skills to ace Student Success Tutor - Manchester (Part Time)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of a Student Success Tutor. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in academic coaching and student support can make a difference. Share specific examples that reflect your ability to help students succeed.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your communication skills right away!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GBS UK
✨Know Your Stuff
Familiarise yourself with GBS's policies and procedures, especially those related to student support. Being able to discuss how you would handle specific scenarios or challenges students might face will show that you're proactive and well-prepared.
✨Show Your Passion for Education
Make sure to convey your enthusiasm for helping students succeed. Share personal experiences or stories that highlight your commitment to education and how you've positively impacted students in the past.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be ready to discuss examples of how you've worked effectively within a team. Highlight any experiences where you triaged problems or directed individuals to the right resources.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This not only shows your interest but also gives you a chance to assess if GBS is the right fit for you. Think about asking about their approach to student engagement or how they measure success in student outcomes.
