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- Tasks: Support students in their learning journey and enhance their academic success.
- Company: GBS, a leading higher education provider with a focus on student support.
- Benefits: 25 days annual leave, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in students' lives and help them achieve their goals.
- Qualifications: Experience in academic coaching and a Bachelor's degree required.
- Other info: Join a diverse team committed to equality and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Department: Student Support
Location: London Greenford (On-Site)
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing Lives through Education
The Role: Student Success Tutors (SSTs) provide direct support for assigned students/groups with student meetings, proactive holistic support, & coaching of students. You will also provide indirect support for assigned students/groups via email, phone and tracking of student academic performance with Faculty Manager as required. To collaborate within the faculty and across departments to triage student problems and direct them to specialist services, enabling GBS colleagues to ensure an excellent experience for all students is delivered throughout their learning journey. You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
What the role involves:
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities.
- Be proactive in identifying and supporting students who may be at risk. This will include finding students before or after class, calling students, and following up with students once support/initiatives are put in place.
- Support students with workload management and life organisational skills.
- Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.
About you:
- Experience of working in FE/HE and in academic coaching.
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor’s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable:
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Success Tutor - Greenford in London employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Tutor - Greenford in London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Success Tutors on LinkedIn or through your university connections. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. Think about specific examples from your past experiences that showcase your skills in helping students succeed.
✨Tip Number 3
Show your passion for education during the interview! Talk about why you want to help students and how you can contribute to their success. Remember, we’re all about changing lives through education!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at GBS.
We think you need these skills to ace Student Success Tutor - Greenford in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of a Student Success Tutor. We want to see how you can support students and contribute to their success, so don’t hold back on showcasing relevant skills!
Showcase Your Passion: Let your enthusiasm for education and student support shine through in your written application. We’re all about changing lives through education, so share why this mission resonates with you and how you can make a difference.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experiences and skills, making it easier for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward—just follow the prompts!
How to prepare for a job interview at GBS UK
✨Know Your Stuff
Make sure you have a solid understanding of GBS's policies and procedures, especially those related to student support. Familiarise yourself with the academic regulations and any specific programmes they offer. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous experience in further or higher education, particularly in academic coaching or as a teaching assistant. Use specific examples to illustrate how you've supported students in the past, and how those experiences can translate into success in this role.
✨Demonstrate Your Proactivity
Highlight instances where you've taken the initiative to support students or improve processes. Whether it’s identifying at-risk students or implementing new strategies for engagement, showing that you can think ahead and act on it will set you apart from other candidates.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if GBS is the right fit for you. Plus, it gives you a chance to demonstrate your excellent communication skills!
