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- Tasks: Engage with prospective students and guide them through the enrolment process.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Why this job: Make a real impact by helping students achieve their educational goals.
- Qualifications: Strong communication, sales skills, and a passion for education.
- Other info: Dynamic work environment with opportunities for professional growth and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.
What the role involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Enrolment Consultant in Kenley employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Enrolment Consultant in Kenley
✨Tip Number 1
Get to know the company inside out! Research GBS, its courses, and its values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or in person, being able to engage confidently with prospective students is key. Role-play with a friend or record yourself to improve.
✨Tip Number 3
Be ready to showcase your sales acumen! Think of examples where you've successfully guided someone through a process or helped them make a decision. This will highlight your ability to close deals.
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email or message. It shows you're keen and helps keep you on their radar. Plus, it’s a great way to demonstrate your customer service skills!
We think you need these skills to ace Student Enrolment Consultant in Kenley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Enrolment Consultant role. Highlight your sales acumen and communication skills, as these are key to attracting prospective students.
Showcase Your Customer Service Skills: In your application, give examples of how you've provided exceptional customer service in the past. This will show us that you can handle enquiries and concerns professionally, which is crucial for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at GBS UK
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the admissions process. Familiarise yourself with the courses offered, their requirements, and potential career outcomes. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Sales Skills
Since this role involves engaging with prospective students, be prepared to demonstrate your sales acumen. Think of examples from your past experiences where you've successfully guided someone through a decision-making process or closed a deal. Highlight your ability to identify needs and recommend suitable solutions.
✨Practice Active Listening
During the interview, showcase your active listening skills. When asked questions, take a moment to really understand what’s being asked before responding. This not only shows that you’re attentive but also helps you tailor your answers to what the interviewer is looking for.
✨Be Ready for Role-Play
You might be asked to engage in a role-play scenario where you’ll need to interact with a 'prospective student'. Prepare for this by practising how you would handle common enquiries or objections. This will demonstrate your customer service skills and your ability to close enrolments effectively.