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- Tasks: Engage with prospective students and guide them through the admissions process.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Why this job: Make a real impact by helping students achieve their educational goals.
- Qualifications: Sales acumen, strong communication skills, and a passion for customer service.
- Other info: Dynamic work environment with opportunities for professional growth and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.
What the role involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Enrollment Advisor in Greenhill employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrollment Advisor in Greenhill
✨Tip Number 1
Get to know the company inside out! Research GBS, its courses, and its values. This way, when you chat with potential students, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or via email, being clear and engaging is key. Try role-playing conversations with a friend to boost your confidence.
✨Tip Number 3
Follow up like a pro! After initial conversations, make sure to check in with prospective students. A simple message can keep their interest alive and show that you care about their journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at GBS.
We think you need these skills to ace Enrollment Advisor in Greenhill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enrollment Advisor role. Highlight your sales acumen and communication skills, as these are key to attracting prospective students. We want to see how you can bring your unique flair to our team!
Showcase Your Customer Service Skills: In your application, don’t forget to mention any experience you have in providing exceptional customer service. We love candidates who can demonstrate their ability to address enquiries and concerns professionally, so share those stories with us!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application reaches us quickly and efficiently. Plus, you’ll get to see all the other exciting opportunities we have at GBS!
How to prepare for a job interview at GBS UK
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the admissions process. Familiarise yourself with the courses offered, their requirements, and potential career outcomes. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Sales Skills
Since this role involves engaging with prospective students, be prepared to demonstrate your sales acumen. Think of examples from your past experiences where you've successfully identified needs and closed deals. Highlight your ability to guide students through the enrolment process.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide better answers but also showcase your active listening skills, which are crucial for understanding prospective students' needs and concerns.
✨Be Ready for Role-Play
You might be asked to participate in a role-play scenario where you engage with a mock prospective student. Prepare for this by practising how you would handle common objections or questions. This will demonstrate your customer service skills and ability to connect with students.