At a Glance
- Tasks: Engage students and promote career opportunities through innovative outreach initiatives.
- Company: Join a dynamic higher education provider with a mission to change lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive work environment.
- Other info: Opportunities for professional development and a collaborative team culture.
- Why this job: Make a real impact on students' careers while developing your own skills in a vibrant setting.
- Qualifications: GCSEs in Maths and English; experience in outreach or customer-facing roles preferred.
The predicted salary is between 27500 - 30000 € per year.
Department: Graduate Employment and Entrepreneurship
Location: Birmingham (On-Site)
Type of Contract: Permanent
Working Pattern: Full Time - 40hrs Per Week
Salary Range: £27,500-£30,000pa
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
The role: The Employment and Entrepreneurship Engagement Coach is pivotal in enhancing student participation across campus programmes and initiatives. The role involves fostering connections, driving employment and entrepreneurship attendance, and ensuring students fully benefit from the career opportunities provided through proactive and strategic engagement efforts. The Employment and Entrepreneurship Engagement Coach will act as a key liaison between students and careers services, ensuring all eligible participants are identified and supported effectively.
Please note, we are unable to offer sponsorship for this position.
Role and Responsibilities:
- Student Engagement: Proactively enhance career service engagement through strategic communication and outreach initiatives aimed at increasing student attendance and participation. Develop and maintain a deep understanding of student needs to tailor outreach efforts effectively. Conduct follow-up calls, class visits, and one-on-one meetings to build strong relationships with students and encourage engagement.
- Programme Promotion and Outreach: Design and implement a diverse range of activities to drive awareness and engagement, including proactive calls (telephone and in-person), follow-up communications through email, SMS, or social media, classroom visits and on-campus pop-up events, identifying and reaching out to eligible students, scheduling and managing appointments with students, and promoting job opportunities.
- Ensure participants' eligibility for each programme is verified and recorded accurately.
- Collaboration and Teamwork: Work closely with campus colleagues, including programme coordinators, academic staff, and student services, to deliver impactful engagement initiatives. Support team goals and contribute to achieving engagement and attendance targets.
- Monitoring and Reporting: Track engagement metrics, participation rates, and feedback to assess the impact of initiatives. Maintain accurate records of student interactions and programme eligibility. Provide regular reports on progress, challenges, and areas for improvement.
What Experience and Skills are required:
- Qualifications: Minimum GCSEs grade C or above in Maths and English (or equivalent). A degree or equivalent qualification is desirable.
- Experience: Demonstrable experience in outreach, engagement, or customer-facing roles. Proven ability to engage with diverse groups and drive participation in programmes or events. Experience in higher education or student support services is advantageous. Experience of client relationship management is desirable.
- Skills: Strong communication and interpersonal skills, both written and verbal. Excellent organisational skills with the ability to manage multiple tasks and meet deadlines. Proficiency in IT tools, including CRM systems, email, and office software. Analytical mindset to monitor engagement metrics and propose improvements. The ability to work towards and achieve targets in a fast-paced organisation.
- Personal Attributes: Proactive, energetic, and self-motivated individual with a student-focused approach. A team player who collaborates effectively and shares best practices. Adaptability to work across different campuses and flexible hours, including occasional evenings and weekends.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. — Ebony Bates (Professional Services Employee)
Employment and Entrepreneurship Engagement Coach (Hockley) employer: GBS UK
GBS is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where collaboration and innovation thrive. Located in Birmingham, the role of Employment and Entrepreneurship Engagement Coach provides ample opportunities for professional advancement, alongside generous benefits such as 25 days annual leave, flexible working options, and a commitment to employee wellbeing through various perks and development programmes. Join us in our mission to change lives through education and make a meaningful impact on students' futures.
StudySmarter Expert Advice🤫
We think this is how you could land Employment and Entrepreneurship Engagement Coach (Hockley)
✨Tip Number 1
Get to know the company inside out! Research GBS and its values, especially how they focus on changing lives through education. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Attend events or workshops related to higher education and student engagement. Connect with current employees on LinkedIn and ask them about their experiences. It’s all about making those connections!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Employment and Entrepreneurship Engagement Coach. Highlight your outreach experience and how you can drive student participation effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GBS team and contributing to our mission.
We think you need these skills to ace Employment and Entrepreneurship Engagement Coach (Hockley)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment and Entrepreneurship Engagement Coach role. Highlight your relevant experience in outreach and engagement, and show us how you can connect with students effectively.
Showcase Your Skills:We want to see your strong communication and organisational skills shine through. Use specific examples from your past roles to demonstrate how you've successfully engaged diverse groups and driven participation in programmes or events.
Be Proactive:In your application, reflect your proactive and energetic approach. Share instances where you've taken the initiative to enhance student engagement or improve processes, as this aligns perfectly with our vision of changing lives through education.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at GBS.
How to prepare for a job interview at GBS UK
✨Know Your Audience
Before the interview, take some time to research GBS and their approach to student engagement. Understanding their vision of 'Changing lives through education' will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As an Employment and Entrepreneurship Engagement Coach, strong communication is key. Prepare examples from your past experiences where you've successfully engaged with diverse groups or driven participation in programmes. This will highlight your ability to connect with students effectively.
✨Be Proactive in Your Approach
The role requires a proactive mindset, so come prepared with ideas on how you would enhance student engagement. Think about outreach initiatives or activities that could drive awareness and participation, and be ready to discuss these during the interview.
✨Demonstrate Team Spirit
Collaboration is crucial in this position. Be ready to share examples of how you've worked effectively within a team to achieve common goals. Highlight your adaptability and willingness to support colleagues, as this will show you're a great fit for their team-oriented culture.
