At a Glance
- Tasks: Lead and supervise cleaning teams to create safe and welcoming spaces.
- Company: Dynamic education provider committed to equality and professional growth.
- Benefits: 25 days leave, flexible benefits, and a performance bonus.
- Why this job: Make a real impact on campus environments while developing your leadership skills.
- Qualifications: Supervisory experience in cleaning and strong organisational skills.
- Other info: Great opportunities for career development and mentorship.
The predicted salary is between 30000 - 42000 £ per year.
Department: Facilities
Our Vision: Changing Lives through Education
The Role: As Cleaning Supervisor, you'll play a vital role in shaping the day-to-day experience across GBS campuses by creating spaces that are safe, spotless, and welcoming. You'll lead frontline cleaning operations while setting the standard for quality, compliance, and service excellence. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensures planned and periodic tasks are completed to great quality.
About the Role:
- Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
- Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
- Deliver and oversee cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
- Ensure completion of routine, periodic, and deep-clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high-level dusting) to agreed specifications.
- Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice.
- Conduct regular audits/inspections of tasks completed; record findings, rectify defects promptly, and follow through on corrective actions.
- Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs.
About you:
- Proven supervisory experience in cleaning or facilities services within busy environments.
- Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment.
- Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards.
- Strong communication, organisation, and problem-solving skills; able to prioritise and adapt to changing needs.
- Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records.
- Proficiency with emails, MS Office, and basic IT systems.
- Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes.
- Flexible, proactive, can-do approach; able to work under own initiative while meeting service standards.
What we offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks at Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship and will require a DBS!
About Us: GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.
Cleaner Supervisor - East London employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner Supervisor - East London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on GBS and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Cleaner Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Cleaner Supervisor - East London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the Cleaner Supervisor role, so don’t hold back on showcasing your supervisory experience and knowledge of cleaning standards!
Showcase Your Leadership Skills: As a Cleaner Supervisor, you'll be leading a team, so it's essential to demonstrate your leadership abilities in your application. Share examples of how you've motivated and mentored others in previous roles – we love to see that proactive approach!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at GBS UK
✨Know Your Cleaning Standards
Familiarise yourself with industry cleaning standards and protocols, especially those related to health and safety. Be ready to discuss how you would uphold these standards in your role as a Cleaner Supervisor.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Highlight your experience in planning rotas and managing staff to ensure smooth operations, as this will be crucial for the role.
✨Be Ready for Problem-Solving Scenarios
Think of specific instances where you've resolved cleaning-related issues or improved service delivery. This will demonstrate your ability to handle challenges and maintain high-quality standards.
✨Understand the Tools of the Trade
Brush up on your knowledge of cleaning chemicals, equipment, and methods. Be prepared to discuss how you would implement best practices and ensure compliance with safety regulations in your daily operations.