At a Glance
- Tasks: Lead and supervise cleaning operations to create a safe and welcoming environment.
- Company: Join a forward-thinking organisation dedicated to changing lives through education.
- Benefits: Enjoy 25 days of leave, performance bonuses, and flexible benefits.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Make a real difference in educational spaces while developing your leadership skills.
- Qualifications: Experience in cleaning, health & safety knowledge, and strong communication skills.
The predicted salary is between 29000 - 32000 £ per year.
Department: Estates and Facilities
Location: Birmingham (On-Site)
Type of Contract: Permanent / Full Time
Salary: £29,000 - £32,000 DOE plus discretionary annual bonus
Our Vision: Changing Lives through Education
What the role involves:
- The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors.
- The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery.
- Supervise and motivate cleaning operatives across shifts, ensuring high standards and compliance with cleaning procedures.
- Plan daily rotas and staffing, coordinating agency support when required.
- Oversee cleaning of classrooms, offices, libraries, washrooms, receptions, and external areas.
- Ensure compliance with colour‐coding, infection control, COSHH, and health & safety standards.
- Manage stock levels, order consumables, and complete monthly stocktakes.
- Carry out equipment checks, report defects, and maintain safe operation.
- Support general and deep-clean tasks, replenishing washroom and hygiene supplies.
- Assist with waste management and recycling processes.
- Prepare KPI reports and maintain accurate records for the Facilities Manager.
- Manage the training matrix, support inductions, and refresher training, and promote continuous improvement.
About You:
- Strong understanding of Health & Safety, COSHH, manual handling, and risk assessments.
- Knowledge of cleaning methods, materials, equipment, and quality standards.
- Excellent communication, organisation, and problem‐solving skills; able to prioritise and adapt.
- Experience with rotas, work allocation, audits, and compliance record‐keeping.
- Confident using email, MS Office, and basic IT systems.
- Practical knowledge of professional cleaning chemicals for different surfaces.
- Flexible, proactive, and able to work independently to meet service standards.
Desirable:
- BICSc qualification or membership.
- IOSH Working/Managing Safely and First Aid at Work.
- Experience in education, public‐facing venues, or similar environments.
- Experience supporting waste reduction and sustainability initiatives.
What We Offer:
- 25 days' annual leave, plus 8 public holidays.
- Extra loyalty leave: Earn 1 additional day per year of service, up to 5 extra days.
- Annual discretionary performance bonus.
- Workplace pension scheme.
- Tuition reimbursement to support your professional growth and career development.
- Flexible benefits, including Cycle to Work, Workplace Nursery, Techscheme, and more.
- Access to the Perks@Work discounts platform, wellbeing resources, and exclusive offers.
- Reward and recognition programme celebrating your achievements.
- £500 employee referral bonus for recommending great talent.
Please note: This role is not eligible for sponsorship and requires a DBS!
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Cleaner Supervisor - Birmingham (Hockley) employer: GBS UK
As a Cleaner Supervisor at GBS in Birmingham, you will be part of a dynamic team dedicated to creating safe and welcoming environments for students and staff. With a strong commitment to employee growth, we offer generous benefits including 25 days of annual leave, a performance bonus, and tuition reimbursement to support your professional development. Our inclusive work culture values diversity and recognises achievements, making GBS an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner Supervisor - Birmingham (Hockley)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on GBS and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Cleaner Supervisor and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Cleaner Supervisor - Birmingham (Hockley)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in cleaning operations and leadership. We want to see how your skills match the role of Cleaning Supervisor, so don’t hold back on showcasing your relevant achievements!
Showcase Your Knowledge:Demonstrate your understanding of health and safety standards, COSHH, and cleaning methods in your application. We’re looking for someone who knows their stuff, so include any specific examples that show you’re up to speed with industry best practices.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and organisation!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GBS UK
✨Know Your Cleaning Standards
Familiarise yourself with the specific cleaning standards and procedures mentioned in the job description. Be ready to discuss how you ensure compliance with health and safety regulations, COSHH, and infection control during your interview.
✨Showcase Leadership Skills
As a Cleaner Supervisor, you'll need to motivate and supervise a team. Prepare examples of how you've successfully led teams in the past, managed rotas, or handled conflicts. Highlight your ability to inspire others to maintain high standards.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve problems on the job, especially related to cleaning operations or staff management. Be ready to share these experiences, as they will show your adaptability and critical thinking skills.
✨Prepare Questions About Sustainability Initiatives
Since the role involves supporting waste reduction and sustainability goals, come prepared with questions about the company's current initiatives. This shows your interest in their values and your commitment to promoting a cleaner environment.
