At a Glance
- Tasks: Engage students and promote career opportunities through innovative outreach initiatives.
- Company: GBS, a leading higher education provider with a mission to change lives through education.
- Benefits: Generous annual leave, pension scheme, tuition reimbursement, and flexible perks.
- Other info: Dynamic role with opportunities for personal growth and leadership development.
- Why this job: Make a real difference in students' lives by connecting them with career opportunities.
- Qualifications: GCSEs in Maths and English; degree preferred; experience in outreach or customer-facing roles.
The predicted salary is between 27500 - 30000 € per year.
Department: Graduate Employment and Entrepreneurship
Location: Birmingham (On-Site)
Type of Contract: Permanent
Working Pattern: Full Time - 40hrs Per Week
Salary Range: £27,500-£30,000pa
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
The role: The Employment and Entrepreneurship Engagement Coach is pivotal in enhancing student participation across campus programmes and initiatives. The role involves fostering connections, driving employment and entrepreneurship attendance, and ensuring students fully benefit from the career opportunities provided through proactive and strategic engagement efforts. The Employment and Entrepreneurship Engagement Coach will act as a key liaison between students and careers services, ensuring all eligible participants are identified and supported effectively.
Please note, we are unable to offer sponsorship for this position.
Role and Responsibilities:
- Student Engagement: Proactively enhance career service engagement through strategic communication and outreach initiatives aimed at increasing student attendance and participation.
- Develop and maintain a deep understanding of student needs to tailor outreach efforts effectively.
- Conduct follow-up calls, class visits, and one-on-one meetings to build strong relationships with students and encourage engagement.
- Programme Promotion and Outreach: Design and implement a diverse range of activities to drive awareness and engagement, including:
- Proactive calls (telephone and in-person).
- Follow-up communications through email, SMS, or social media.
- Classroom visits and on-campus pop-up events.
- Identifying and reaching out to eligible students.
- Scheduling and managing appointments with students.
- Promoting job opportunities.
- Ensure participants' eligibility for each programme is verified and recorded accurately.
- Collaboration and Teamwork: Work closely with campus colleagues, including programme coordinators, academic staff, and student services, to deliver impactful engagement initiatives.
- Support team goals and contribute to achieving engagement and attendance targets.
- Monitoring and Reporting: Track engagement metrics, participation rates, and feedback to assess the impact of initiatives.
- Maintain accurate records of student interactions and programme eligibility.
- Provide regular reports on progress, challenges, and areas for improvement.
What Experience and Skills are required:
- Qualifications: Minimum GCSEs grade C or above in Maths and English (or equivalent). A degree or equivalent qualification is desirable.
- Experience: Demonstrable experience in outreach, engagement, or customer-facing roles. Proven ability to engage with diverse groups and drive participation in programmes or events. Experience in higher education or student support services is advantageous. Experience of client relationship management is desirable.
- Skills: Strong communication and interpersonal skills, both written and verbal. Excellent organisational skills with the ability to manage multiple tasks and meet deadlines. Proficiency in IT tools, including CRM systems, email, and office software. Analytical mindset to monitor engagement metrics and propose improvements. The ability to work towards and achieve targets in a fast-paced organisation.
- Personal Attributes: Proactive, energetic, and self-motivated individual with a student-focused approach. A team player who collaborates effectively and shares best practices. Adaptability to work across different campuses and flexible hours, including occasional evenings and weekends.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. — Ebony Bates (Professional Services Employee)
Employment and Entrepreneurship Engagement Coach (Birmingham) employer: GBS UK
GBS is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where team collaboration and student engagement are at the forefront. With generous benefits such as 25 days of annual leave, flexible working options, and opportunities for professional development, employees in Birmingham can thrive in a dynamic environment dedicated to changing lives through education.
StudySmarter Expert Advice🤫
We think this is how you could land Employment and Entrepreneurship Engagement Coach (Birmingham)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Do some mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, making you feel more confident when it’s your turn.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and serious about the role. Ask about their expectations for the Employment and Entrepreneurship Engagement Coach position or how they measure success in the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Employment and Entrepreneurship Engagement Coach (Birmingham)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment and Entrepreneurship Engagement Coach role. Highlight your experience in outreach and engagement, and show us how you can connect with students effectively.
Show Off Your Communication Skills:Since this role is all about engaging with students, let your strong communication skills shine through in your application. Use clear and concise language, and don’t forget to showcase any relevant experiences that demonstrate your interpersonal abilities.
Be Proactive in Your Approach:We love a proactive attitude! In your application, mention any initiatives you've taken in previous roles to drive participation or engagement. This will show us that you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GBS UK
✨Know Your Audience
Before the interview, take some time to research the institution and its programmes. Understand their mission of 'Changing lives through education' and think about how your experience aligns with this vision. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Engagement Skills
As an Employment and Entrepreneurship Engagement Coach, you'll need to demonstrate your ability to connect with students. Prepare examples from your past experiences where you've successfully engaged diverse groups or driven participation in events. Highlight your communication strategies and how they led to positive outcomes.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. For instance, you might be asked how you would handle a situation where student attendance is low. Think of specific strategies you could implement, such as follow-up communications or innovative outreach activities, and be ready to discuss them.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how success is measured in this position. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Consider asking about the types of engagement initiatives currently in place.
