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- Tasks: Connect with alumni, organise events, and support their career journeys.
- Company: GBS, a leading higher education provider with a focus on student success.
- Benefits: Generous leave, flexible benefits, and professional development opportunities.
- Why this job: Make a real difference in graduates' lives while building a vibrant alumni community.
- Qualifications: Education qualifications, strong communication skills, and project management experience.
- Other info: Dynamic role with opportunities for growth and a supportive work environment.
The predicted salary is between 29000 - 29000 £ per year.
Department: Graduate Employment and Entrepreneurship
Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site)
Type of Contract: Permanent
Working Pattern: Full Time - 40hrs Per Week
Salary: £29,000pa
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT.
The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, online events, in-person events and other resources.
You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations.
Please note, we are unable to offer sponsorship for this position.
What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions’ developments, including work placement opportunities and achievements.
- To communicate with our alumni and external stakeholder communities.
- To populate and maintain the alumni database.
- To work with marketing to distribute an alumni magazine/newsletter.
- To provide content for the alumni publication.
- To arrange networking events, reunions and other events, both in person and online, for alumni members and external stakeholders.
- To encourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities.
- To promote the alumni community to current students and external stakeholders.
- To contribute to strategic planning for the direction of the alumni office.
- To help maintain the alumni website, Careers and Placement platform, and online community.
- To source discounts, benefits and services for alumni members and raise awareness of those.
- To communicate with local businesses and organisations to arrange benefits packages for alumni members.
- To keep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it.
- To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey.
- To promote any notable alumni success stories.
- To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role.
What Experience/Skills are required:
Essential:
- Hold Further or Higher Education level qualifications
- Achieved a minimum of GCSEs grade C or above in Maths and English (or equivalent)
- Good project management skills are required in this role
- You will be expected to work to deadlines and prioritise workloads
- Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders.
- Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background
- Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses
- Good IT skills working on all Microsoft packages
Desirable:
- Qualified to degree level
- Professional qualifications in the areas of administration and marketing are desirable
- Experience of university administration or marketing duties
- Willing to work occasional weekends and evenings, and to travel to our various campuses
- Experience of working with a customer relationship management (CRM) system
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Alumni Relations Officer employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alumni Relations Officer
✨Network Like a Pro
Get out there and connect with people! Attend events, join online forums, and don’t be shy about reaching out to alumni or professionals in your field. Building relationships can open doors that you didn’t even know existed.
✨Show Up and Shine
When you get the chance to attend interviews or networking events, make sure you’re prepared to showcase your personality and skills. Be confident, engage with others, and remember to follow up with a thank-you note to keep the conversation going.
✨Leverage Social Media
Use platforms like LinkedIn to your advantage! Share your achievements, connect with industry leaders, and join relevant groups. It’s a great way to stay informed and make connections that could lead to job opportunities.
✨Utilise Our Resources
Don’t forget to check out the resources available on our website! From CV tips to interview prep, we’ve got your back. Make sure you’re taking full advantage of what we offer to boost your job search.
We think you need these skills to ace Alumni Relations Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Alumni Relations Officer role. Highlight your relevant experience in communication and project management, and show us how your skills align with our mission of supporting alumni.
Show Your Passion: We want to see your enthusiasm for higher education and working with diverse communities. Share any experiences that demonstrate your commitment to helping others succeed, especially if you've worked with alumni or students before.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised!
How to prepare for a job interview at GBS UK
✨Know Your Alumni
Before the interview, take some time to research GBS and its alumni community. Familiarise yourself with notable alumni success stories and recent developments within the institution. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As an Alumni Relations Officer, strong communication skills are key. Prepare examples of how you've effectively communicated with diverse groups in the past. Whether it's through newsletters, events, or one-on-one interactions, be ready to demonstrate your ability to connect and engage with various stakeholders.
✨Highlight Project Management Experience
This role requires good project management skills, so come prepared with specific examples of projects you've managed. Discuss how you prioritised tasks, met deadlines, and collaborated with others to achieve successful outcomes. This will illustrate your capability to handle the responsibilities of the position.
✨Be Ready for Flexibility Questions
Since the role may require working outside regular hours and travelling to different campuses, be prepared to discuss your flexibility. Share any relevant experiences where you've adapted to changing schedules or worked in dynamic environments, showcasing your willingness to go the extra mile for the alumni community.
