Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students and faculty with administration tasks, ensuring everything runs smoothly.
- Company: Join GBS, a leading higher education provider with a focus on student success.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and career development opportunities.
- Other info: Dynamic work environment with a commitment to equality and inclusion.
- Why this job: Make a real difference in students' lives while growing your professional skills.
- Qualifications: Bachelor's degree and strong admin skills required; experience in education is a plus.
The predicted salary is between 28000 - 35000 ÂŁ per year.
Department: Student Support
Type of Contract: Full Time / Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Changing Lives through Education
The Role: Faculty Administration Officers (FAO) are required to ensure faculty and student administration is consistently completed on time with clerical records accurately maintained. You will efficiently process student information and data, prepare documentation for meetings and carry out other general administrative functions for the faculty. FAOs are required to provide a professional clerical service and collaborate with colleagues within the faculty to ensure relevant faculty and student administration is constantly completed correctly and on time.
- Ensure faculty and student administration is consistently completed professionally, accurately and on time.
- Complete SST administration connected to tracking student performance data through Power BI and other reports.
- Liaise with student services, Academic Standards and Quality Office and other professional services.
- Use GBS systems and processes to complete student administration effectively to increase student outcomes within the faculty.
- Complete timely and accurate general faculty administration with indirect resolution to student queries or issues.
- Successfully action student requests, distribute students timetables and academic calendars, and complete assignment extensions on Moodle to help students with workload management and life organisational skills.
- Collaborate in unison with Faculty colleagues, retention, welfare, and academic services to provide information and act on information provided to further support student engagement.
- Provide a full clerical and administrative support for the faculty, including recording and monitoring student absences, answering administration queries and sending students assessment submission reminder emails.
- Use their administrative knowledge of GBS policies, procedures and academic regulations/extenuating circumstances to fully support students.
- Assist lecturers and level leaders with faculty administration, data and queries.
- Support other Faculty Administration Officers to cover for colleagues’ absence or during busy periods.
Experience in working in administration services.
Experience of working in a widening participation environment, where English is not the primary language.
Bachelor’s degree.
Effective administration, organisational and conflict management skills.
Have excellent administration and communication skills (verbal and written).
Ability to be flexible to work days, evenings and weekends as required.
Experience in working in administration in FE/HE.
25 days annual leave, plus 8 public holidays.
Workplace pension scheme.
Tuition reimbursement for career development courses.
Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
Perks@Work discounts platform, wellbeing centre and much more.
Reward and recognition programme.
ÂŁ500 award employee referral scheme.
Discretionary annual performance bonus.
“GBS has been a good place for professional growth. Their mentorship has been invaluable to help me advance in my career.” — GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities.
Administration Officer - Full Time employer: GBS UK
Contact Detail:
GBS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer - Full Time
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administration roles. We can help you with mock interviews to boost your confidence and nail those tricky questions.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you're ready to handle the fast-paced environment at GBS.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the position.
We think you need these skills to ace Administration Officer - Full Time
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Officer role. Highlight your relevant experience in administration and how it aligns with the responsibilities mentioned in the job description. We want to see how you can contribute to our mission of changing lives through education!
Show Off Your Skills: Don’t hold back on showcasing your organisational and communication skills! Use specific examples from your past experiences that demonstrate your ability to manage student data, handle queries, and collaborate with colleagues effectively. We love seeing how you’ve made a difference in previous roles.
Be Professional Yet Personable: While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone in your cover letter can help us get a sense of who you are. Remember, we’re looking for someone who can connect with students and staff alike.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at GBS UK
✨Know Your Stuff
Before the interview, make sure you understand GBS's mission and values. Familiarise yourself with their courses and how they support students. This will show that you're genuinely interested in the role and the organisation.
✨Show Off Your Admin Skills
Be ready to discuss your previous administrative experience. Think of specific examples where you've successfully managed data, resolved conflicts, or improved processes. Highlight your organisational skills and how they can benefit the faculty.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing student queries or collaborating with colleagues. Practice your responses to demonstrate your problem-solving abilities and teamwork skills.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if it's the right fit for you.