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- Tasks: Engage with prospective students and guide them through the enrolment process.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Other info: Dynamic work environment with opportunities for professional growth and mentorship.
- Why this job: Make a real impact by helping students achieve their educational goals.
- Qualifications: Sales skills, excellent communication, and a passion for education.
The predicted salary is between 30000 - 40000 £ per year.
Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing Lives through Education
The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship.
The Role Involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Enrolment Consultant in London employer: GBS Group (UK)
Contact Detail:
GBS Group (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Enrolment Consultant in London
✨Tip Number 1
Get to know the company inside out! Research GBS, its courses, and its values. This way, when you chat with potential students, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or in person, being able to engage and connect with prospective students is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Stay organised! Use a planner or a CRM system to keep track of your leads and follow-ups. This will help you manage your time effectively and ensure no potential student slips through the cracks.
✨Tip Number 4
Don’t shy away from asking for feedback! After conversations with prospective students, ask them how you did. This will help you improve your approach and increase your chances of closing those enrolments.
We think you need these skills to ace Student Enrolment Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for education and helping students shine through. We want to see how much you care about making a difference in their lives!
Tailor Your CV: Make sure your CV is tailored to the role of Student Enrolment Consultant. Highlight your sales skills, communication abilities, and any relevant experience that shows you can engage with prospective students effectively.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GBS Group (UK)
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the admissions process. Familiarise yourself with the courses offered, their requirements, and potential career outcomes. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Sales Skills
Since this role involves engaging with prospective students, be prepared to demonstrate your sales acumen. Think of examples from your past experiences where you've successfully identified needs and closed deals. Highlight your ability to guide students through the enrolment process and overcome objections.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions and any prompts given. This will not only help you provide tailored responses but also showcase your customer service skills. Remember, it's about understanding the needs of prospective students and responding appropriately.
✨Be Resilient and Positive
Interviews can be nerve-wracking, but maintaining a positive attitude is key. Be ready to discuss how you've handled rejection or challenges in the past. Show that you’re motivated and persistent, as these traits are essential for achieving recruitment targets.