At a Glance
- Tasks: Lead tuition fee management and enhance the student experience through strategic financial planning.
- Company: Dynamic educational institution focused on changing lives through education.
- Benefits: Generous annual leave, pension scheme, tuition reimbursement, and flexible benefits.
- Other info: Collaborative environment with opportunities for professional growth and recognition.
- Why this job: Make a real impact on students' financial journeys while driving institutional success.
- Qualifications: Experience in student finance and strong leadership skills required.
The predicted salary is between 55000 - 65000 £ per year.
Type of Contract: Permanent (On-Site)
Department: Finance
Location: London, Greenford
Our Vision: Changing lives through education.
Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long-term goals.
What You’ll Be Doing
- Leading the strategic development of tuition fee policies and payment plans
- Overseeing student billing, income collection, and debt recovery processes
- Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)
- Collaborating across departments to enhance the student journey
- Managing a high‑performing team with a focus on service excellence
- Providing insights and reports to senior leadership and governing bodies
What We’re Looking For
- Proven experience in student finance within higher education or a similar environment
- Strong knowledge of UK tuition fee structures and funding models
- Excellent financial acumen and experience with financial systems and reporting tools; strong leadership and team management skills
- Exceptional communication skills and stakeholder engagement abilities
- Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals
- Experience in managing debt recovery processes and improving income collection efficiency
- Proficiency in data analysis and income forecasting to support financial planning
- Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance; ability to work collaboratively across departments and influence senior stakeholders
Desirable
- Experience in private higher education
- Professional Finance Qualifications (e.g., ACCA, CIMA)
Your Impact
- Drive accurate income forecasting and reporting
- Improve billing efficiency and debt recovery outcomes
- Enhance student satisfaction through clear, responsive fee management
- Support institutional financial health and strategic planning
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1‑day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and more
- Perks@Work discounts platform, wellbeing centre and more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Head of Student Financial Services employer: GBS Group (UK)
GBS is an exceptional employer located in Leeds, dedicated to transforming lives through education. With a strong focus on employee growth, we offer comprehensive benefits including 25 days of annual leave, flexible working options, and a supportive work culture that values diversity and inclusion. As a Careers Consultant, you will play a pivotal role in shaping the future of our students while enjoying a dynamic environment that fosters professional development and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Student Financial Services
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like GBS Group (UK). Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Student Financial Services
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to GBS Group (UK).
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on GBS Group (UK)'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at GBS Group (UK)
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with GBS Group (UK).
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at GBS Group (UK) will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former GBS Group (UK) employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
