At a Glance
- Tasks: Engage and guide prospective students through the admissions process with exceptional customer service.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, tuition reimbursement, and performance bonuses.
- Other info: Join a diverse team committed to equality and inclusion in a dynamic work environment.
- Why this job: Make a real difference in students' lives by helping them achieve their educational goals.
- Qualifications: Sales skills, strong communication, and a passion for helping others succeed.
The predicted salary is between 36000 - 60000 £ per year.
About Us
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Location: Greenford
The Role
We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship.
What The Role Involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer service skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible benefits: cycle to work, workplace nursery, tech scheme and much more
- Perks@Work discount platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Equality, Diversity and Inclusion
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Enrollment Advisor employer: GBS Group (UK)
GBS is an exceptional employer located in Leeds, dedicated to transforming lives through education. With a strong focus on employee growth, we offer comprehensive benefits including 25 days of annual leave, flexible working options, and a supportive work culture that values diversity and inclusion. As a Careers Consultant, you will play a pivotal role in shaping the future of our students while enjoying a dynamic environment that fosters professional development and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Enrollment Advisor
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like GBS Group (UK) looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
When you come across roles like Enrollment Advisor at GBS Group (UK), make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Enrollment Advisor
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at GBS Group (UK), make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of GBS Group (UK) and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at GBS Group (UK)
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that GBS Group (UK) might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at GBS Group (UK).
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
