At a Glance
- Tasks: Engage and guide prospective students through the admissions process with exceptional customer service.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, tuition reimbursement, and performance bonuses.
- Other info: Join a diverse team committed to equality and inclusion in a dynamic work environment.
- Why this job: Make a real difference in students' lives by helping them achieve their educational goals.
- Qualifications: Sales skills, strong communication, and a passion for helping others succeed.
The predicted salary is between 36000 - 60000 £ per year.
About Us
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Location: Greenford
The Role
We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship.
What The Role Involves:
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
About You:
- Sales acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
- Communication skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
- Customer service skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
- Closing skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments.
- Time management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
- Program knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible benefits: cycle to work, workplace nursery, tech scheme and much more
- Perks@Work discount platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Equality, Diversity and Inclusion
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Enrollment Advisor employer: GBS Group (UK)
GBS is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where your contributions are valued. With generous benefits such as 25 days of annual leave, tuition reimbursement, and a commitment to equality and diversity, you will thrive in a dynamic environment dedicated to student success and professional development. Join us in Greenford and be part of a team that makes a meaningful impact in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Enrollment Advisor
✨Tip Number 1
Get to know the company inside out! Research GBS and its programmes so you can speak confidently about what we offer. This will show your genuine interest and help you connect with potential students.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or in person, being able to engage effectively with prospective students is key. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Be proactive in following up! After initial conversations, don’t just wait for students to reach out. Send them a friendly email or give them a call to see if they have any questions about enrolling.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of student recruitment.
We think you need these skills to ace Enrollment Advisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Student Recruitment Advisor and how you can contribute to our mission at GBS.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your sales and communication skills, and any relevant experience that aligns with what we’re looking for. This helps us see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for the role and how your background can help us attract and enroll prospective students. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at GBS Group (UK)
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the admissions process. Familiarise yourself with the courses offered, especially in finance, business, and healthcare, so you can confidently discuss them during the interview.
✨Show Off Your Sales Skills
Prepare to demonstrate your sales acumen by sharing examples of how you've successfully engaged with clients or students in the past. Think about specific situations where you identified needs and closed deals, as this will resonate well with the role.
✨Practice Active Listening
During the interview, show that you can listen attentively. Respond thoughtfully to questions and ask clarifying questions if needed. This will highlight your customer service skills and ability to understand prospective students' needs.
✨Be Goal-Oriented
Come prepared to discuss your previous targets and how you achieved them. Share your strategies for meeting recruitment goals and how you stay motivated, especially when faced with challenges. This will showcase your resilience and commitment to success.
