Statutory Returns Officer in City of Westminster

Statutory Returns Officer in City of Westminster

City of Westminster Full-Time 32000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Produce and audit student-related statutory returns while ensuring data quality.
  • Company: GBS, a leading higher education provider with multiple campuses across the UK.
  • Benefits: Generous annual leave, pension scheme, tuition reimbursement, and flexible perks.
  • Why this job: Join a dynamic team and make a real impact in higher education reporting.
  • Qualifications: Experience with HESA submissions, advanced Excel skills, and a degree or equivalent.
  • Other info: Commitment to diversity and inclusion in a supportive work environment.

The predicted salary is between 32000 - 42000 £ per year.

Company Overview

GBS is a higher education provider offering sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Role Overview

The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. The team is a subset of the larger registry group responsible for planning and auditing statutory returns. This position is tasked with proactive engagement with internal staff, external stakeholders and maintaining authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position.

Key Responsibilities

  • Produce student‑related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA).
  • Communicate data collection requirements for statutory returns across GBS departments.
  • Audit and monitor data quality within the student records system, specifically for external returns.
  • Review processes and liaise with relevant teams to improve processes and prevent recurring data quality issues.
  • Evaluate whether data‑collection processes meet statutory requirements and monitor data quality within student records.
  • Attend webinars to stay updated on statutory requirements and disseminate knowledge to staff.
  • Monitor websites and publications of HESA, OfS and other agencies for changes in reporting requirements.
  • Provide training to staff on statutory requirements and how their work contributes to returns.
  • Build positive relationships with professional services teams and academic staff, coordinating with key stakeholders in designated departments.
  • Use initiative and judgement to solve day‑to‑day problems with flexibility and timeliness.

Essential Experience / Skills

  • Experience with HESA and Data Futures student record submissions.
  • Advanced Excel skills.
  • Degree or equivalent professional qualification.
  • Knowledge of Graduate Outcomes or NSS returns.
  • Knowledge of data quality checking processes.
  • Successful experience resolving issues with processes or data systems for users at different levels.
  • Proactive problem‑solving approach with curiosity to investigate and resolve issues.
  • Ability to provide courteous, high‑standard customer service.
  • High personal integrity, confidentiality and strong attention to detail.
  • Team‑work and flexible, effective working to meet changing needs.
  • Commitment to own learning and development.
  • Excellent attendance and punctuality record.

Desirable Experience / Skills

  • Sound understanding of relational database model implementation.
  • Effective skills in statistical analysis and data modelling.

Benefits

  • 25 days annual leave, plus 8 public holidays.
  • 1 extra day leave per year of service, up to a maximum of 5 days.
  • Workplace pension scheme.
  • Tuition reimbursement for career development courses.
  • Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more.
  • Perks@Work discounts platform, wellbeing centre and more.
  • Reward and recognition programme.
  • £500 award employee referral scheme.
  • Discretionary annual performance bonus.

Employment Details

  • Type of Contract: Permanent.
  • Working Pattern: Full Time (40hrs per week).
  • Salary Range: £38,000‑£42,000 per annum.
  • Location: London, Birmingham, Manchester or Leeds Campus (On‑site).

EEO Statement

GBS is committed to equality, diversity and inclusion and to providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Statutory Returns Officer in City of Westminster employer: GBS Group (UK)

GBS is an exceptional employer that prioritises employee growth and development, offering a supportive work culture across its campuses in London, Birmingham, Manchester, and Leeds. With generous benefits such as 25 days of annual leave, flexible working options, and a commitment to equality and diversity, GBS fosters an environment where staff can thrive while contributing to meaningful educational outcomes.
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Contact Detail:

GBS Group (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Statutory Returns Officer in City of Westminster

✨Tip Number 1

Network like a pro! Reach out to current or former employees at GBS on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.

✨Tip Number 2

Prepare for the interview by brushing up on statutory reporting requirements. We should be ready to discuss how our skills align with the needs of the Statutory Returns team, especially around HESA and OfS.

✨Tip Number 3

Show off our Excel skills! If we get a chance to demonstrate our data handling abilities during the interview, let’s make sure we highlight any relevant projects or experiences that showcase our expertise.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new roles that pop up.

We think you need these skills to ace Statutory Returns Officer in City of Westminster

Statutory Reporting
Data Quality Monitoring
HESA Submissions
Advanced Excel Skills
Data Collection Processes
Problem-Solving Skills
Customer Service
Attention to Detail
Teamwork
Relational Database Knowledge
Statistical Analysis
Data Modelling
Communication Skills
Training and Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Statutory Returns Officer role. Highlight your experience with HESA and data quality checking processes, as these are key to what we’re looking for!

Show Off Your Skills: Don’t forget to showcase your advanced Excel skills and any relevant qualifications. We want to see how you can bring your expertise to our team, so be specific about your achievements!

Be Personable: We value strong relationships here at GBS, so let your personality shine through in your application. Share examples of how you've built positive relationships with colleagues or stakeholders in the past.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at GBS Group (UK)

✨Know Your Statutory Stuff

Make sure you brush up on the statutory reporting requirements for OfS and HESA. Familiarise yourself with the latest changes and be ready to discuss how your knowledge can help the team. This shows that you're proactive and engaged with the role.

✨Excel at Excel

Since advanced Excel skills are essential, practice using functions, pivot tables, and data analysis tools. Bring examples of how you've used Excel in past roles to solve problems or improve processes. This will demonstrate your technical proficiency and problem-solving abilities.

✨Showcase Your Communication Skills

As a Statutory Returns Officer, you'll need to liaise with various teams. Prepare to discuss how you've effectively communicated data collection requirements in previous roles. Think of specific instances where your communication made a difference in data quality or stakeholder engagement.

✨Be Ready to Problem-Solve

Expect questions about how you've tackled data quality issues or improved processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your proactive approach and ability to think on your feet.

Statutory Returns Officer in City of Westminster
GBS Group (UK)
Location: City of Westminster

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