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For Companies At a Glance
- Tasks: Engage and guide prospective students through the enrolment process with exceptional customer service.
- Company: GBS, a leading higher education provider with campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and tuition reimbursement for career development.
- Why this job: Make a real impact by helping students achieve their educational goals.
- Qualifications: Sales skills, strong communication, and a passion for student success.
- Other info: Join a diverse team committed to equality and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
About Us
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
About the Role
We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship!
Responsibilities
- Track enquiries, applications, admissions data, and manage student recruitment pipelines.
- Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
- Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
- Offer information, advice and guidance on Student Finance and available financial support to address learning barriers.
- Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
Qualifications & Skills
- Sales acumen: identify the needs and goals of prospective students and recommend suitable programs; utilize effective selling techniques to achieve enrolment targets.
- Communication skills: effectively communicate with prospective students through various channels including in‑person interactions, phone calls, emails and other platforms.
- Customer service skills: provide exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
- Active listening: listen attentively to the needs and concerns of prospective students and respond with tailored solutions and support.
- Closing skills: effectively guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
- Time management: efficiently manage time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
- Goal orientation: set ambitious recruitment targets and work diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
- Resilience and persistence: demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
- Program knowledge: maintain in‑depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.
Benefits
- 25 days annual leave, plus 8 public holidays
- 1‑day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Equal Opportunities
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Student Enrolment Consultant in Basingstoke employer: GBS Group (UK)
Contact Detail:
GBS Group (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Enrolment Consultant in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research GBS and its programmes so you can chat confidently about what we offer. This will show your genuine interest and help you connect with potential students.
✨Tip Number 2
Practice your communication skills! Whether it’s on the phone or in person, being able to engage effectively is key. Try role-playing with a friend to get comfortable with guiding prospective students through the enrolment process.
✨Tip Number 3
Be proactive! Don’t just wait for leads to come to you. Use social media and networking events to reach out to potential students. The more you put yourself out there, the better your chances of hitting those recruitment targets.
✨Tip Number 4
Follow up like a pro! After initial conversations, make sure to check in with prospective students. A simple message can keep you top of mind and shows that you care about their journey to enrolment.
We think you need these skills to ace Student Enrolment Consultant in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Enrolment Consultant role. Highlight your sales and communication skills, and show how your experience aligns with what we’re looking for at GBS.
Showcase Your Customer Service Skills: We love candidates who can provide exceptional customer service. Share examples of how you've helped others in the past, especially in a sales or recruitment context, to demonstrate your ability to engage with prospective students.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your enthusiasm for the role come across!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GBS Group (UK)
✨Know Your Stuff
Make sure you have a solid understanding of GBS's programmes and the admissions process. Familiarise yourself with the courses offered, especially in finance, business, and healthcare, so you can confidently answer questions and provide tailored advice to prospective students.
✨Show Off Your Sales Skills
Prepare to demonstrate your sales acumen during the interview. Think of examples where you've successfully identified needs and closed deals. Be ready to discuss how you would engage potential students and guide them through the enrolment process.
✨Practice Active Listening
During the interview, showcase your active listening skills. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions and show that you can tailor your responses based on their feedback.
✨Be Ready for Role-Play
Expect some role-play scenarios where you might need to engage with a 'prospective student'. Prepare by practising how you would handle common objections or concerns they might have about enrolling. This will highlight your customer service skills and resilience.