At a Glance
- Tasks: Engage with customers, manage payments, handle complaints, and perform general admin tasks.
- Company: Join a supportive team at GBRS in Clevedon.
- Benefits: Temp to perm role with stable hours and potential for permanent employment.
- Why this job: Gain valuable experience in customer service while building your career.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for growth in a friendly work environment.
The predicted salary is between 24000 - 36000 Β£ per year.
GBRS are currently looking for a Customer Service Administrator to work with our client in Clevedon. Your main duties will include:
- speaking with customers
- chasing payments
- dealing with complaints
- general admin
The working hours are 08:30 to 17:00, Monday to Friday. This role is temp to perm where you will work for GBRS for the first 12 weeks and then you will become a permanent member of their team. If you would like more information please call the GBRS UK office or apply online with your CV.
Customer Service Administrator in Clevedon employer: GBRSUK
Contact Detail:
GBRSUK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service Administrator in Clevedon
β¨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when itβs your turn to shine during the actual interview.
β¨Tip Number 3
Dress appropriately for the interview. First impressions matter, so make sure you look professional and ready to take on the role of Customer Service Administrator.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Customer Service Administrator in Clevedon
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience for the Customer Service Administrator role. We want to see how your skills match up with the duties like speaking with customers and handling complaints.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, let us know about your communication skills. Include examples of how you've effectively dealt with customers in the past.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why youβre the right fit for the job.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at GBRSUK
β¨Know Your Customer Service Basics
Brush up on key customer service principles before your interview. Be ready to discuss how you handle complaints and ensure customer satisfaction, as these are crucial for the role.
β¨Prepare for Common Scenarios
Think about common customer service scenarios you might face, like dealing with an unhappy customer or chasing payments. Practise your responses so you can demonstrate your problem-solving skills during the interview.
β¨Show Off Your Admin Skills
Since general admin is part of the job, be prepared to talk about your organisational skills. Bring examples of how you've managed tasks efficiently in previous roles to show you can handle the admin side of things.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team culture or what a typical day looks like. This shows your interest in the role and helps you determine if itβs the right fit for you.