Account Manager, Reuters Imagen in London

Reuters News Agency is seeking an Account Manager to look after its EMEA client base for Imagen, the cloud-based media management and distribution platform. You will work closely with some of the world’s leading sporting organizations, using a consultative approach to shape how our platform meets each client’s needs. Reuters Imagen helps sports organizations and media companies store, manage and distribute their content libraries to partners and stakeholders through a secure, highly customizable platform, and helps them monetize that content. Its clients include Premier League, FIFA, Major League Soccer and Major League Baseball.

Your portfolio will comprise a blend of existing client relationships and new business opportunities, which you will be responsible for identifying and developing. You will play a pivotal role in driving revenue growth and ensuring high levels of client satisfaction.

Key Responsibilities

• Build and maintain strong customer relationships, ensuring clients receive consistent, high-quality service.
• Manage each account’s decision-making process to build a qualified pipeline of opportunities that supports revenue targets.
• Keep accurate pipeline reports, account plans and sales forecasts up to date in Salesforce CRM.
• Demonstrate a clear understanding of each customer’s business strategy and present the value of Reuters Imagen in a compelling way.
• Meet and exceed monthly, quarterly and annual sales objectives by securing contract renewals and upsells, as agreed with the Director of Sales.
• Represent customer needs internally, working with the Imagen development and deployment teams and other cross-functional departments.
• Act as the primary point of contact for all client needs, including quotes, formal proposals, change requests, and liaison with billing and credit control.

Required Qualifications

• Experience in sales within software, media, or a competing or news organization, with responsibility for revenue.
• A proven track record in software licensing sales. This is essential.
• Experience working with sports federations and media groups across the EMEA territories.
• Strong organizational and time management skills.
• A history of developing and closing business development contracts, including identifying, developing and articulating complex proposals through consultative selling.
• Strong interpersonal skills, with the ability to build and carry out a sales plan and to use a range of technology with a high level of proficiency.

Preferred Qualifications

• Strong problem-solving ability: you can understand client needs, explain them clearly, and structure solutions to meet them.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
• Industry Competitive Benefits: flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, resources for mental, physical, and financial wellbeing.

Culture

• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact

• Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact

We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media.