At a Glance
- Tasks: Manage and grow client accounts while identifying new business opportunities.
- Company: Join TechEdge, a leader in audience measurement and media analytics.
- Benefits: Enjoy hybrid working, career development, and comprehensive training.
- Other info: Collaborative environment with opportunities for growth and learning.
- Why this job: Make an impact in the media industry with innovative software solutions.
- Qualifications: 4+ years in Account Management or SaaS roles, strong relationship-building skills.
The predicted salary is between 50000 - 60000 £ per year.
Location: London, Westgate
Employment Type: Full time / Permanent / Hybrid
Overview: Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, TechEdge enables clients to analyse media consumption, campaign effectiveness and audience behaviour across linear TV, streaming, digital and cross‑platform environments.
Role Description: We are looking for a commercially minded Account Manager to help manage and grow TechEdge’s UK client portfolio. This role focuses primarily on developing and expanding relationships within existing customer accounts, identifying commercial growth opportunities, and ensuring clients continue to realise value from TechEdge’s software solutions. You will work closely with Customer Success, Product and Global Commercial teams to support long‑term client retention, account growth and strategic partnership development. The role also involves identifying new business opportunities within the UK market and some prospecting.
Key Responsibilities
- Account Management & Client Growth
- Manage and develop relationships across a portfolio of UK client accounts.
- Build and manage trusted client relationships acting as primary commercial contact.
- Proactively reach out and meet clients to deepen engagement.
- Develop a strong understanding of client objectives, priorities and business challenges.
- Create and execute account plans focused on retention, expansion and long‑term value creation.
- Identify and drive upsell and cross‑sell opportunities across TechEdge’s software portfolio.
- Demonstrate new and existing TechEdge products & solutions to clients.
- Run proactive account governance (e.g., EBRs/QBRs).
- Act as a SME in UK TV & audience measurement, staying close to market trends and competitive landscape.
- Commercial Development
- Identify new revenue opportunities with prospective client organisations.
- Lead consultative commercial conversations to uncover client needs and business opportunities.
- Manage the sales process from discovery through to proposal and commercial close using a consultative, relationship‑driven approach.
- Lead renewals and contract discussions end to end.
- Maintain account activity and pipeline management within the CRM system.
- Provide regular internal updates on commercial opportunities, account development and revenue risks.
- Collaboration & Client Experience
- Partner closely with Customer Success teams to support stronger customer outcomes and long‑term account health.
- Collaborate with Product, Research and Global Commercial teams to align client needs with product capabilities.
- Act as a voice of the customer internally by sharing market feedback and client insight and product feedback.
- Represent TechEdge at client meetings, presentations, workshops and industry events.
Experience & Qualifications
- 4+ years’ experience in Account Management, Commercial Account Management or SaaS client‑facing commercial roles.
- Proven experience managing and growing existing customer accounts.
- Demonstrated commercial track record, retaining revenue, identifying expansion opportunities and supporting commercial growth.
- Some experience with lead generation and proactive outreach.
- Experience working within SaaS, media technology, adtech, martech or data‑driven businesses an advantage.
- Experience managing complex multiple stakeholder relationships within enterprise or mid‑market environments.
- Confident actively using CRM systems and with pipeline management.
Key Skills & Attributes
- Strong relationship-building and communication skills.
- Desire to understand and solve client problems.
- Commercially driven with a consultative approach to client engagement.
- Confident presenting software solutions and value‑based selling.
- Organised and proactive, with the ability to manage multiple accounts and priorities independently.
- Collaborative mindset and comfortable working cross‑functionally within international teams.
- Technically curious and quick to learn with ability to understand and match customer needs and product capabilities.
- Interest in media, advertising, audience measurement or analytics environments.
- Proficient working with CRM systems, virtual meeting software (Zoom, MS Teams, etc.) and MS Office products.
Desirable Attributes
- Existing knowledge of the UK media, advertising or broadcast ecosystem.
- Experience with audience measurement, media analytics or advertising effectiveness solutions.
- Existing industry relationships or network.
Benefits
- Hybrid working environment, comprehensive onboarding and product training, career development opportunities, and opportunities to contribute to the growth of the UK market.
Equal Opportunity Statement
TechEdge is an equal opportunity employer, committed to diversity and inclusion.
TechEdge Commercial Account Manager – UK employer: GBR - Techedge UK Limited
TechEdge is an exceptional employer, offering a dynamic hybrid working environment in London that fosters collaboration and innovation. With a strong focus on employee growth, comprehensive onboarding, and ongoing career development opportunities, we empower our team to thrive while contributing to the exciting landscape of media technology. Join us to be part of a diverse and inclusive culture where your contributions directly impact client success and the future of audience measurement.
StudySmarter Expert Advice🤫
We think this is how you could land TechEdge Commercial Account Manager – UK
✨Tip Number 1
Get to know the company inside out! Research TechEdge's products and services, and understand their client base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where TechEdge might be present. Connecting with current employees or clients can give you insider info and make you stand out when you apply through our website.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the role of Account Manager. Highlight your successes in account management and how you've driven growth in previous roles.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role and keep you top of mind.
We think you need these skills to ace TechEdge Commercial Account Manager – UK
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the TechEdge role. Highlight your experience in account management and any relevant SaaS or media tech background. We want to see how you can bring value to our team!
Showcase Your Relationship Skills:Since this role is all about building and managing client relationships, share specific examples of how you've successfully engaged with clients in the past. We love to see those strong communication skills in action!
Demonstrate Your Commercial Mindset:We’re looking for someone who can identify growth opportunities. In your application, mention any experiences where you’ve driven upsell or cross-sell initiatives. Show us that you think commercially!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at GBR - Techedge UK Limited
✨Know Your Stuff
Before the interview, dive deep into TechEdge’s products and services. Understand how they help clients with audience measurement and media analytics. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
Since this role is all about managing client relationships, be ready to share examples of how you've successfully built and maintained client connections in the past. Highlight your consultative approach and how you’ve identified growth opportunities for clients.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations or challenges. Think of scenarios where you’ve had to upsell or cross-sell solutions, and be prepared to discuss your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the company’s vision for growth in the UK market, or how they measure success in client relationships. This shows your enthusiasm and strategic thinking.
