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- Tasks: Manage customer orders and provide top-notch service while identifying new business opportunities.
- Company: Join a modern manufacturing client known for its vibrant, people-centric culture.
- Benefits: Enjoy a dynamic work environment with potential for growth and development.
- Why this job: Be part of a supportive team that values your skills and offers real impact in customer relations.
- Qualifications: Strong sales and customer service skills required; experience with CRM/ERP systems is a plus.
- Other info: Interviews are happening now, so don't miss out on this exciting opportunity!
The predicted salary is between 28800 - 43200 £ per year.
GBR Recruitment Ltd are proud to be working exclusively with an ultra-modern manufacturing client in Northamptonshire, recruiting for an experienced Sales & Customer Service Coordinator to play a key role in progressing orders, delivering exceptional customer service to customers (including potential customers) and identifying new business opportunities.
This is a fantastic Sales & Customer Service opportunity, working for a real people-centric 'employer of choice' that offers a vibrant, upbeat working atmosphere.
If you have strong Sales, Customer Service, Business Support and Administration skills, then this is the role for you, as you will utilise all these skills in this role.
Duties:
- Taking and processing customer orders, ensuring OTIF delivery of goods
- Dealing with all customer enquiries and providing product advice
- Providing high-end customer service, sales support and administration
- Assisting with quotes, bids and tenders as part of a wider sales team
- Progressing orders from initial order to instructing manufacturing, right through to delivery of the products to the end using B2B/B2C customer (UK and overseas)
- Liaising with all internal departments to ensure orders meet deadlines
- Uploading data onto the internal CRM/ERP system
Attributes:
- Strong Sales, Customer Service, Business Support and Administration skills within a B2B or B2C environment
- Experience in using CRM and/or ERP systems
- Experienced in end-to-end Sales processes
- Inventory, Stock and Manufacturing processes knowledge
This role would suit someone working as an Internal Client Relationship Manager, Internal Account Manager, Internal Customer Relationship Manager, Sales Coordinator, Business Support Coordinator, Customer Service Manager, Customer Service Executive or a similar role with similar day-to-day duties.
Interviews for this awesome opportunity are to take place immediately.
Sales & Customer Service Coordinator employer: GBR Recruitment Limited
Contact Detail:
GBR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your CRM and ERP system knowledge. Since the role involves uploading data onto these systems, being able to discuss your experience or familiarity with similar software can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in the past. Highlighting specific instances where you've provided exceptional service or resolved issues can showcase your skills effectively.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews and help you tailor your approach.
We think you need these skills to ace Sales & Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Sales, Customer Service, and Administration skills. Use specific examples from your previous roles that demonstrate your ability to handle customer enquiries and process orders efficiently.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your experience aligns with the job description, particularly your familiarity with CRM/ERP systems and end-to-end sales processes.
Showcase Relevant Experience: When detailing your work history, focus on positions where you managed customer relationships or supported sales teams. Highlight any achievements that demonstrate your ability to deliver exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at GBR Recruitment Limited
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to provide high-end service and support.
✨Demonstrate Sales Acumen
Discuss your experience with sales processes, particularly in a B2B or B2C environment. Be ready to explain how you've identified new business opportunities and contributed to sales growth in previous roles.
✨Familiarise Yourself with CRM/ERP Systems
As the job requires using CRM and ERP systems, make sure you understand how these tools work. If you have experience with specific systems, mention them and discuss how you've used them to manage customer data and orders.
✨Prepare for Team Collaboration Questions
This role involves liaising with various internal departments. Be ready to talk about your experience working in teams, how you ensure effective communication, and how you handle any challenges that arise during collaboration.
