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- Tasks: Manage customer orders and provide top-notch service while identifying new business opportunities.
- Company: Join an ultra-modern manufacturing client known for its vibrant, people-centric culture.
- Benefits: Enjoy a dynamic work environment with potential for growth and development.
- Why this job: Be part of a supportive team that values your skills in sales and customer service.
- Qualifications: Strong sales and customer service skills, plus experience with CRM/ERP systems required.
- Other info: Interviews are happening now, so don't miss out on this exciting opportunity!
The predicted salary is between 28800 - 43200 £ per year.
GBR Recruitment Ltd are proud to work exclusively with an ultra-modern manufacturing client in Northamptonshire, recruiting for an experienced Internal Account Executive to play a key role in progressing orders, delivering exceptional customer service to customers (including potential customers) and identifying new business opportunities. This is a fantastic Sales & Customer Service opportunity, working for a real people-centric "employer of choice" that offers a vibrant upbeat working atmosphere.
If you have strong Sales, Customer Service, Business Support & Administration skills, then this is the role for you, as you will utilise all these skills in this role.
Duties:- Taking & processing customer orders, ensuring OTIF delivery of goods
- Dealing with all customer enquiries & providing product advice
- Providing high-end customer service, sales support & administration
- Assisting with quotes, bids & tenders as part of a wider sales team
- Progressing orders from initial order to instructing manufacturing, right through to delivery of the products to the end using B2B / B2C customer (UK & overseas)
- Liaising with all internal departments to ensure orders meet deadlines
- Uploading data onto the internal CRM / ERP system
- Strong Sales, Customer Service, Business Support & Administration skills within a B2B or B2C environment
- Experience in using CRM &/or ERP systems
- Experienced in end-to-end Sales processes
- Inventory, Stock & Manufacturing processes knowledge
This role would suit someone working as an Internal Client Relationship Manager, Internal Account Manager, Internal Customer Relationship Manager, Sales Coordinator, Business Support Coordinator, Customer Service Manager, Customer Service Executive or a similar role with similar day-to-day duties.
Interviews for this awesome opportunity are to take place immediately.
Contact Detail:
GBR Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly valued in this role.
✨Tip Number 3
Prepare to discuss your experience with CRM and ERP systems in detail. Be ready to share specific examples of how you've used these tools to enhance customer service or streamline processes in previous roles.
✨Tip Number 4
Showcase your ability to work collaboratively across departments. Think of examples where you've successfully liaised with different teams to meet deadlines or resolve customer issues, as this is crucial for the role.
We think you need these skills to ace Internal Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales, customer service, and administration. Use specific examples that demonstrate your skills in processing orders and providing exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience with CRM/ERP systems and how you can contribute to their vibrant working atmosphere.
Highlight Relevant Skills: In your application, emphasise your strong sales and customer service skills. Discuss your familiarity with inventory and manufacturing processes, as well as your ability to liaise with internal departments effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GBR Recruitment Limited
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences in detail. Highlight specific examples where you successfully closed deals or exceeded targets, as this role heavily relies on strong sales capabilities.
✨Demonstrate Customer Service Excellence
Since the position focuses on delivering exceptional customer service, think of instances where you went above and beyond for a customer. Be ready to explain how you handled difficult situations and maintained customer satisfaction.
✨Familiarise Yourself with CRM/ERP Systems
As the role involves using CRM and ERP systems, it’s beneficial to mention any experience you have with these tools. If you’re familiar with specific software, be sure to highlight that knowledge during the interview.
✨Understand the Company Culture
Research GBR Recruitment Ltd and their client to understand their values and work environment. Being able to articulate why you want to work for a 'people-centric' employer will show your genuine interest in the role.
