At a Glance
- Tasks: Support clients with audience data and collaborate on insights for media.
- Company: Join a leading UK audience measurement service with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team shaping the future of TV and digital media.
- Qualifications: Strong communication skills and a passion for media; data experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: London, Westgate
Working Pattern: Full time, Permanent, Hybrid – minimum 2 days in office per week; weekend on‑call rota (≈2 mornings/month, paid as overtime).
Role Description: We are looking for a curious, organised, and client‑focused Research & Client Executive to support Barb, the UK’s gold‑standard TV and video audience measurement service. The role involves managing client interactions, ensuring data quality, and collaborating with internal experts to deliver reliable audience insights for broadcasters, advertisers, and media owners.
What You’ll Do:
- Respond to client queries about audience data and programme log submissions.
- Investigate data queries, identify potential issues, and work through solutions.
- Liaise with internal subject‑matter experts when needed.
- Clearly communicate data issues, changes and delays to clients.
- Track and manage multiple queries simultaneously, ensuring timely resolution.
- Maintain high standards of data quality and client service.
- Build strong working relationships with broadcasters and industry stakeholders.
- Support the Client Service Manager with panel engagement activities.
What We’re Looking For:
- Strong communication skills and confidence working with clients.
- Interest in TV, streaming, video and digital media.
- A logical, curious mindset and comfort working with numbers or data.
- Excellent organisation and time‑management skills.
- Willingness to learn and take ownership of queries.
- Ability to remain calm and professional under time pressure.
- Understanding of audience measurement, research methods or media data is beneficial but not essential.
Country: United Kingdom
Equal Opportunity Statement: We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, sexual orientation, age, national origin, disability, or veteran status.
Research & Client Analyst employer: GBR - Kantar Media Audiences Limited
As a leading player in the media measurement industry, we pride ourselves on fostering a collaborative and inclusive work environment in London. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values curiosity and innovation. With a hybrid working model and competitive benefits, we ensure our team members can thrive both professionally and personally while contributing to meaningful insights for the broadcasting and advertising sectors.
Contact Details:
GBR - Kantar Media Audiences Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Research & Client Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their audience measurement services and think about how your skills can contribute. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Practice your communication skills! Since the role involves client interactions, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Research & Client Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Research & Client Analyst. Highlight your communication skills and any experience with data or client interactions. We want to see how you fit into our world!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your curiosity and organisational skills. Tell us why you're interested in TV and media, and how you can contribute to our team at StudySmarter.
Showcase Relevant Experience:If you've got experience in audience measurement or working with clients, make sure to highlight that! Even if it's not directly related, any experience that shows your logical mindset and problem-solving skills will catch our eye.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GBR - Kantar Media Audiences Limited
✨Know Your Audience
Before the interview, take some time to research the company and its audience measurement services. Understanding their role in the industry will help you answer questions more confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or explained complex data clearly.
✨Demonstrate Your Curiosity
Be ready to discuss your interest in TV, streaming, and digital media. Share any relevant experiences or insights you've gained, and don't hesitate to ask thoughtful questions about the company's approach to audience measurement.
✨Organise Your Thoughts
Given the need for excellent organisation and time-management skills, practice articulating your thoughts clearly and concisely. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
