At a Glance
- Tasks: Support the UK's leading TV audience measurement service by managing client interactions and ensuring data quality.
- Company: Join a dynamic team in London focused on media insights and audience engagement.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible work environment with a focus on collaboration and learning.
- Why this job: Be at the forefront of media analytics and make a real impact in the industry.
- Qualifications: Strong communication skills and a passion for media; data experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: London, Westgate
Working Pattern: Full time, Permanent, Hybrid – minimum 2 days in office per week; weekend on‑call rota (≈2 mornings/month, paid as overtime).
Role Description: We are looking for a curious, organised, and client‑focused Research & Client Executive to support Barb, the UK’s gold‑standard TV and video audience measurement service. The role involves managing client interactions, ensuring data quality, and collaborating with internal experts to deliver reliable audience insights for broadcasters, advertisers, and media owners.
What You’ll Do:
- Respond to client queries about audience data and programme log submissions.
- Investigate data queries, identify potential issues, and work through solutions.
- Liaise with internal subject‑matter experts when needed.
- Clearly communicate data issues, changes and delays to clients.
- Track and manage multiple queries simultaneously, ensuring timely resolution.
- Maintain high standards of data quality and client service.
- Build strong working relationships with broadcasters and industry stakeholders.
- Support the Client Service Manager with panel engagement activities.
What We’re Looking For:
- Strong communication skills and confidence working with clients.
- Interest in TV, streaming, video and digital media.
- A logical, curious mindset and comfort working with numbers or data.
- Excellent organisation and time‑management skills.
- Willingness to learn and take ownership of queries.
- Ability to remain calm and professional under time pressure.
- Understanding of audience measurement, research methods or media data is beneficial but not essential.
Country: United Kingdom
Equal Opportunity Statement: We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, sexual orientation, age, national origin, disability, or veteran status.
Research & Client Analyst in London employer: GBR - Kantar Media Audiences Limited
As a leading player in the media measurement industry, we offer a dynamic and inclusive work environment in London, where innovation and collaboration thrive. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values curiosity and client focus. With a hybrid working model and competitive benefits, including paid overtime for weekend on-call duties, we ensure our team members enjoy a fulfilling and balanced professional life.
Contact Details:
GBR - Kantar Media Audiences Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Research & Client Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their audience measurement services and think about how your skills can contribute. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your communication skills! Since the role involves client interactions, being able to clearly articulate your thoughts and solutions is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and are ready to dive into the world of audience insights.
We think you need these skills to ace Research & Client Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Research & Client Executive. Highlight your communication skills and any experience with data or client interactions. We want to see how you fit into our world!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for TV and media, and explain why you're excited about this role. Let us know how your curiosity and organisational skills will benefit our team.
Showcase Relevant Experience:If you've worked with data or in client-facing roles before, make sure to mention it! We love seeing examples of how you've tackled challenges and delivered results, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GBR - Kantar Media Audiences Limited
✨Know Your Audience
Before the interview, take some time to research the company and its audience measurement services. Understanding their role in the media landscape will help you answer questions more effectively and show your genuine interest in the position.
✨Showcase Your Communication Skills
As a Research & Client Analyst, strong communication is key. Prepare examples of how you've successfully managed client interactions or resolved queries in the past. This will demonstrate your ability to handle client relationships with confidence.
✨Be Data Savvy
Brush up on your data analysis skills and be ready to discuss any relevant experience you have with numbers or audience measurement. If you can, bring along examples of how you've worked with data in previous roles to illustrate your capabilities.
✨Stay Calm Under Pressure
The role involves managing multiple queries simultaneously, so be prepared to discuss how you handle stress and prioritise tasks. Share specific strategies you use to remain organised and focused, especially when faced with tight deadlines.
