Business Support Administrator in Birmingham

gbp Consult is looking for a proactive, adaptable, and fast-learning individual to join our team as a Business Support Administrator. This is a dynamic role that touches every corner of our business. This is a varied and fast-paced role supporting multiple business functions across gbp Consult. The Business Support Administrator will assist with resource and HR administration, business operations, finance tasks, project coordination, meeting support, and travel management. From managing timesheets and contracts to booking travel and supporting audits, the role requires someone who is highly organised, proactive, and comfortable juggling multiple responsibilities. While formal qualifications aren't required, experience in a similar role is desirable. What matters most is the ability to juggle multiple tasks, stay ahead of the curve, and bring a can-do attitude to everything.

Candidate overview

• Minimum of years’ experience in a business support, administrative, or operations role, ideally within a consultancy or professional services environment.
• Proven experience supporting HR, finance, project coordination, and resource management processes.
• Strong written and verbal communication skills.
• Excellent organisational and time management abilities, with a proactive approach to managing multiple tasks and deadlines.
• Comfortable working independently and as part of a team.
• Experience using business systems and platforms (e.g., Polaris, HR systems, finance tools) – although training on our specific systems will be given.
• Confidence in liaising with internal stakeholders across all levels of seniority.
• Familiarity with public sector organisations such as the NHS, local government, or social care.
• Experience supporting quality assurance or audit processes.
• Understanding of project lifecycle administration and documentation management.
• Exposure to travel booking and expense reconciliation processes.

Working and travel requirements

A lot of our activity can be delivered remotely, and home-based working is normal practice. However, based on the nature of the work, the incumbent will be required to:

• Travel to Birmingham for onboarding new recruits, as needed.
• Travel to Birmingham to support the Senior Team on an ad hoc basis.
• Travel to Birmingham and participate in quarterly Team Together Days.

We offer a great team and working environment:

We are a growing and diverse group of people who are passionate about the work that we do. We have a shared commitment to invest in partnerships and relationships that make a positive difference. We offer:

• Supportive, fun and collaborative team environment.
• Performance related bonus.
• Flexible working arrangements (home working).
• Opportunity to shape and grow the business.
• Paid volunteering and charity days.
• 25 days holiday + bank holidays.
• Life assurance 4x salary.
• Salary sacrifice car scheme.
• Cycle to work scheme.
• 5% company matched pension.

About gbpartnerships consult

We are a dynamic and growing consultancy firm committed to delivering high-quality services to our clients across the health, local authority and the wider public and private sector. We are part of the gbpartnerships group, and we believe in the power of partnerships. We collaborate with a wide range of people and organisations to help solve complex estate challenges. gbpartnerships consult is an equal opportunities employer.