Passionate About People? Lead Our Front of House Team!
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
- Feast on 50% Offyour total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discountson thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites:Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need Itwith Wage Stream, offering access to advanced pay.
- Refer Friends and Earnwith our bonus scheme.
- Skyrocket Your Career:Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way:Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House?
If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest– Acting with integrity in everything we do.
- Hardworking– Giving our best, every day.
- Hungry– Always striving for growth and excellence.
- Heart– Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Chiswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
#J-18808-Ljbffr
Team Leader employer: GBK Chiswick
Gourmet Burger Kitchen (GBK) is an exceptional employer that prioritises the growth and well-being of its team members. Located in Chiswick, we offer a vibrant work culture where creativity thrives, alongside fantastic benefits such as 50% off meals for you and friends, exclusive discounts, and flexible working opportunities. Join us to not only master your grilling skills but also to embark on a rewarding career path within a supportive and dynamic hospitality group committed to excellence.
