Team Leader

Team Leader

Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional service and create memorable dining experiences.
  • Company: Join Gourmet Burger Kitchen, part of the Boparan Restaurant Group, known for its commitment to excellence.
  • Benefits: Enjoy 50% off meals, exclusive discounts, flexible working hours, and career development opportunities.
  • Why this job: Be a hospitality superstar and make a real impact on guest experiences while leading a passionate team.
  • Qualifications: Previous hospitality experience, strong leadership skills, and a passion for customer service.
  • Other info: Dynamic work environment with excellent growth potential in a fun, fast-paced setting.

The predicted salary is between 28800 - 42000 £ per year.

Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.

What You’ll Be Doing:

  • Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
  • Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
  • Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
  • Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
  • Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
  • Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.

What You Bring:

  • Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
  • Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
  • Problem‑Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
  • Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
  • Energy & Enthusiasm: A positive, can‑do attitude that keeps the team motivated and guests happy.

What’s in It for You:

  • Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
  • Unlock Exclusive Discounts on thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
  • Get Paid When You Need It with Wage Stream, offering access to advanced pay.
  • Refer Friends and Earn with our bonus scheme.
  • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
  • Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Ready to Lead the Front of House? If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:

  • Honest: Acting with integrity in everything we do.
  • Hardworking: Giving our best, every day.
  • Hungry: Always striving for growth and excellence.
  • Heart: Caring deeply about our people, our guests, and our communities.

Gourmet Burger Kitchen (GBK) at Brunswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.

Team Leader employer: GBK Brunswick

At Gourmet Burger Kitchen (GBK), we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for hospitality meets career growth. As a Front of House Team Leader, you'll enjoy flexible working opportunities, exclusive discounts, and a supportive environment that encourages personal development while delivering memorable dining experiences in the heart of Brunswick. Join us to lead a dedicated team and be part of a growing hospitality group committed to excellence and integrity.
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Contact Detail:

GBK Brunswick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out GBK's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.

✨Tip Number 2

Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will help you shine during the interview and show you're the perfect fit for the Team Leader role.

✨Tip Number 3

Be ready to demonstrate your customer service passion! During the interview, share how you’ve gone above and beyond for guests in the past. This will highlight your commitment to delivering exceptional hospitality.

✨Tip Number 4

Don’t forget to ask questions! Show your enthusiasm by asking about team dynamics, training opportunities, and how you can contribute to creating amazing guest experiences. It’ll make you stand out as a proactive candidate!

We think you need these skills to ace Team Leader

Customer Service
Leadership Skills
Problem-Solving Mindset
Organisational Skills
Attention to Detail
Team Motivation
Communication Skills
Hospitality Knowledge
Time Management
Adaptability
Training and Development
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific examples of how you've made guests feel special in the past. We want to see that you’re not just looking for a job, but a chance to create amazing experiences.

Lead with Confidence: As a potential Team Leader, it’s important to highlight your leadership skills. Talk about times when you’ve motivated a team or handled a busy shift. We’re looking for someone who can inspire others and keep things running smoothly!

Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you have the organisational flair we value, which is crucial in a fast-paced environment like ours.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at GBK Brunswick

✨Know the Company Inside Out

Before your interview, make sure you research Gourmet Burger Kitchen thoroughly. Understand their values, menu offerings, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a potential Team Leader, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated a team or handled challenging situations in a fast-paced environment. Use specific anecdotes that showcase your ability to inspire others and maintain high service standards.

✨Demonstrate Your Customer Service Passion

During the interview, convey your enthusiasm for delivering exceptional hospitality. Share stories about memorable guest interactions and how you went above and beyond to ensure a positive experience. This will illustrate your natural people skills and commitment to making every guest feel special.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about how you would handle busy service periods or unexpected challenges. Think of scenarios where you had to think on your feet and remain calm under pressure. Practising these responses will help you articulate your problem-solving mindset effectively during the interview.

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