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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant buzzing.
- Company: Join Gourmet Burger Kitchen, part of Boparan Restaurant Group, known for its amazing culture.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Why this job: Be a hospitality superstar and create unforgettable moments for guests every day.
- Qualifications: Passion for customer service, leadership experience, and a positive attitude.
- Other info: Dynamic environment with a focus on integrity, hard work, and community care.
The predicted salary is between 24000 - 36000 £ per year.
Passionate About People? Lead Our Front of House Team! Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
Responsibilities
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You
- 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brunswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader in London employer: GBK Brunswick
Contact Detail:
GBK Brunswick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will showcase your skills and give the interviewers a glimpse of how you can lead at GBK.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they maintain their high service standards. It’ll demonstrate your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the GBK family. Let’s get you leading that Front of House team!
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you’re not just looking for a job, but that you genuinely care about making people happy.
Highlight Your Leadership Skills: As a Team Leader, we need someone who can inspire and motivate others. Make sure to include any previous leadership experience you have, whether it’s in a restaurant or another setting. Tell us how you’ve supported your team and helped them grow!
Be Organised and Detail-Oriented: In your application, demonstrate your organisational skills. Talk about how you manage busy shifts, keep track of bookings, or maintain high standards. We love candidates who pay attention to detail and can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team at GBK!
How to prepare for a job interview at GBK Brunswick
✨Know the Company Inside Out
Before your interview, take some time to research Gourmet Burger Kitchen and Boparan Restaurant Group. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your leadership abilities. Prepare specific examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight how you can inspire others to deliver exceptional service, just like GBK aims to do.
✨Emphasise Customer Service Passion
Since this role is all about creating amazing guest experiences, be ready to discuss your passion for customer service. Share stories that showcase your ability to engage with guests and make their dining experience memorable. This will show that you truly embody the spirit of GBK.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle busy shifts, manage bookings, or resolve conflicts within the team. Practising these scenarios will help you stay calm and think on your feet, which is essential for a fast-paced environment like GBK.
