Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and ensure smooth restaurant operations.
- Company: Join Gourmet Burger Kitchen, part of the Boparan Restaurant Group, known for its commitment to excellence.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible working hours, and career development opportunities.
- Other info: Dynamic environment with a focus on integrity, hard work, and community care.
- Why this job: Be a hospitality superstar and make every guest's experience unforgettable while growing your career.
- Qualifications: Passion for customer service, leadership experience, and a problem-solving mindset are essential.
The predicted salary is between 24000 - 36000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You'll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK's high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What's in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared.
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you're a hospitality superstar with a passion for service and leadership, we'd love to hear from you. Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values: Honest – Acting with integrity in everything we do. Hardworking – Giving our best, every day. Hungry – Always striving for growth and excellence. Heart – Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Birmingham Brindley Place is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader in Birmingham employer: GBK Brindley Place
Contact Detail:
GBK Brindley Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out GBK's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will help you shine during the interview and show that you’re ready to lead the Front of House.
✨Tip Number 3
Be prepared to demonstrate your customer service skills! During the interview, you might be asked how you'd handle specific guest situations. Show off your passion for people and your knack for creating memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to express your enthusiasm for the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Leader in Birmingham
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for customer service shine through. Share specific examples of how you've made guests feel special in the past – we want to see that you’re a natural people person!
Highlight Your Leadership Skills: As a Team Leader, you'll need to inspire and guide your team. Make sure to mention any previous leadership experience you have, whether it’s in hospitality or another field. We’re looking for someone who can motivate others!
Demonstrate Problem-Solving Abilities: In a fast-paced environment like ours, things can get hectic. Use your application to showcase how you've handled challenges before. We want to know how you stay calm and think on your feet during busy times.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Tailor your CV and cover letter to reflect our values at GBK, and don’t forget to apply through our website for the best chance of success!
How to prepare for a job interview at GBK Brindley Place
✨Know the Company Inside Out
Before your interview, take some time to research Gourmet Burger Kitchen and its values. Understand their commitment to exceptional service and how they strive to create memorable dining experiences. This will not only show your enthusiasm but also help you align your answers with their core values.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight how you can inspire others to deliver outstanding service, just like GBK aims for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to stay calm under pressure. Think of specific scenarios where you had to manage a busy shift or resolve a guest complaint. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Customer Service
Make sure to convey your genuine passion for hospitality and customer service. Share stories that illustrate how you've gone above and beyond to ensure guests have a fantastic experience. This aligns perfectly with GBK's mission and will make you stand out as a candidate who truly cares.